The undersigned members of the Americans for Financial Reform (AFR) Language Access Task Force submitted comments in response to FHFA’s Request for Input: Improving Language Access in Mortgage Lending and Servicing (RFI), including analysis of responses from lenders and borrowers collected during the URLA Round 7 Consumer Testing Briefing (“URLA Briefing”) that the Federal Housing Finance Agency (FHFA) conducted in July 2016.
We appreciate FHFA’s commitment to identifying the issues surrounding the inclusion of a question regarding a borrower’s language preference on the Uniform Residential Loan Application (URLA) as well as understanding the challenges and opportunities created by the inclusion of such a question. We thank FHFA for the opportunity to provide further comment based on the findings of the URLA Briefing.