Government Watchdog Report Sheds Light on How Mass Layoffs Put Borrowers At Greater Risk of Servicer Errors
Report Shows Scaled Back Oversight of Student Loan Servicers, Increasing Risks of Servicing Errors
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Elimination of SAVE Plan Puts More Than 7 Million Borrowers in Financial Peril
Student Loan Borrowers Could See Monthly Bills Quadruple Following Department of Education Settlement
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CNBC: What student loan borrowers need to know about judge’s ruling on SAVE plan
Appearing in CNBC on March 2, 2026, Kamaron McNair and Annie Nova talk to Abby Shafroth, managing director of advocacy at the National Consumer Law Center, about how a federal judge declined the Trump administration’s request to end the SAVE student loan repayment plan. Shafroth called on the Education Department to restore access to SAVE’s…
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Legal Aid Groups Urge the Department of Education to Protect Struggling Borrowers as “Big Bill” Brings Sweeping Changes
With new rules for student loans scheduled to go into effect this summer that could radically increase borrowers’ monthly payments, the Department of Education must take steps to protect borrowers from devastating consequences.
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SAVE Survives Another Day: Court Refuses to Vacate Most Affordable Student Loan Repayment Plan
Court Rejects Department of Education’s Request to Approve Proposed Settlement That Would End SAVE Plan and Dismisses Case
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CNBC: Student loan borrowers in default may miss out on Trump’s ‘largest tax refund season of all time’
Appearing in CNBC on Jan. 14, 2026, Annie Nova talks to NCLC Senior Attorney Kyra Taylor about how the Trump administration is predicting larger tax refunds for the 2026 season due to changes in the “big beautiful bill,” but the millions of student loan borrowers who are behind on their payments may miss out. If…
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The New York Times: Trump Administration Delays Forced Collections on Student Loan Defaults
Appearing in The New York Times on Jan. 16, 2026, Tara Siegel Bernard talks to Abby Shafroth, managing director of advocacy at the National Consumer Law Center, about the Education Department temporarily pausing a plan to seize tax refunds and begin garnishing the wages of borrowers who have defaulted on their student loans. “Today’s announcement…
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USA Today: Student loan borrowers in default now able to keep tax refunds
Originally appearing in the Detroit Free Press on Jan. 22, 2026, Susan Tompor talks to Abby Shafroth, managing director of advocacy at the National Consumer Law Center about how millions of student loan borrowers in default risked seeing their wages garnished and tax refunds seized. Student loan borrowers are “buckling under the weight of outdated…
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Department of Education Suspending Plan to Seize Tax Refunds and Wages of Borrowers with Student Loans in Default
The Department of Education announced that it will delay plans to seize tax refunds and garnish the wages of struggling student loan borrowers.
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MOHELA Hit With Fresh Charges of Ongoing Student Loan Mismanagement
AFT Amends Complaint in Lawsuit Against Embattled Student Loan Servicer, Alleges MOHELA’s Misconduct Has Been Ongoing for Years
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Advocates Warn Student Loan Borrowers: The Government May Seize Your Tax Refund
Borrowers Advised to “Dial Before You File” to Know if Your Loans are in Default and Your Refund Is at Risk.
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Proposed Elimination of SAVE Plan Creates Uncertainty, Affordability Concerns for Student Loan Borrowers
Proposed Settlement Terminates Hopes of Loan Forgiveness for Millions and Will Lead to Higher Bills for 7M+ Borrowers WASHINGTON – Today, the U.S. Department of Education announced a proposed settlement that would end the Saving on a Valuable Education (SAVE) Plan, which offered millions of federal student loan borrowers lower monthly payments and a pathway…
