ProPublica: Credit Bureaus Are Leaving More Mistakes on Frustrated Consumers’ Reports Under Trump’s CFPB
Appearing in ProPublica on March 10, 2026, Joel Jacobs talks to Chi Chi Wu, director of consumer reporting at NCLC, about how TransUnion and Experian, have sharply reduced the share of consumer complaints they resolved in customers’ favor since the Trump administration began dismantling the CFPB. The credit bureaus “want to do as little as…