This was the first session in a series of student loan webinars. It provided participants with a background on student loan issues. It covered the importance of providing services to borrowers with student loan issues and the consequences of defaulting on a student loan. It also provided an overview of the different types of loans, how to help borrowers figure out the types of loans they have, and an introduction to the tools necessary to assist borrowers.

Speakers: Deanne Loonin and Persis Yu, Staff Attorneys at the National Consumer Law Center

April 22, 2015