Student Loan Servicing Archives

Navient Reaches $1.85 Billion Settlement for Defrauding Millions of Students

January 13, 2022

January 13, 2022 WASHINGTON — Today, Navient, one of the largest student loan servicers in the country, reached a $1.85 billion settlement with 39 states over predatory student loan practices. In response, the National Consumer Law Center (NCLC) and the Center for Responsible Lending (CRL) released the following statement: “Navient’s history of steering borrowers into…

Statement on PHEAA Not Extending its Servicer Contract with Dept. of Education

July 8, 2021

FOR IMMEDIATE RELEASE: July 8, 2021 Boston – Statement by Persis Yu, director of the National Consumer Law Center’s Student Loan Borrower Assistance Project in response to the announcement that PHEAA (FedLoan Servicing) will not be extending its federal contract in December. “Lawsuits by borrowers and the Massachusetts Attorney General have charged PHEAA (FedLoan Servicing) with…

NCLC and SPBC Statements on Partial Administrative Action to Protect Student Loan Borrowers During the Pandemic

March 30, 2021

FOR IMMEDIATE RELEASE: March 30, 2021 WASHINGTON, D.C. — Today, the National Consumer Law Center and the Student Borrower Protection Center released the following statements in response to an announcement by the U.S. Department of Education that it had taken steps to expand protections for over one million student loan borrowers with commercial Federal Family…

Defrauded Borrowers Sue U.S. Department of Education Contractor for Seizing Funds While They Wait in Limbo for Borrower Defense Relief

February 12, 2020

Download the complaint Boston- The National Consumer Law Center, Justice Catalyst Law, and Flitter Milz, P.C. today served Maximus Federal Services, Inc. (Maximus) with a class action lawsuit, alleging that the company is engaging in illegal collection activity against thousands of federal student loan borrowers who submitted Borrower Defense to repayment claims to the U.S.…

Statement Regarding CFPB and U.S. Department of Education MOU on Handling Student Loan Borrower Complaints

February 4, 2020

Persis Yu, director of the National Consumer Law Center’s Student Loan Borrower Assistance Project, released the following statement on yesterday’s announcement of a Memorandum of Understanding (MOU) between the Consumer Financial Protection Bureau and the U.S. Department of Education on handling of complaints by student loan borrowers: “Accepting complaints is a vital part of the…

Student Loan Giant Accused of Cheating Public Service Workers Moves to Block Montana Legal Services Program from Advocating for Low-Income Borrowers’ Rights

December 20, 2019

FOR IMMEDIATE RELEASE: December 20, 2019 HELENA, MT — This week, student loan servicer Pennsylvania Higher Education Assistance Agency (PHEAA), also known as FedLoan Servicing, urged the Montana Supreme Court to reject a brief submitted to the court by the Montana Legal Services Association, the National Consumer Law Center, and the Student Borrower Protection Center…

All

Navient Reaches $1.85 Billion Settlement for Defrauding Millions of Students

Statement on PHEAA Not Extending its Servicer Contract with Dept. of Education

NCLC and SPBC Statements on Partial Administrative Action to Protect Student Loan Borrowers During the Pandemic

Defrauded Borrowers Sue U.S. Department of Education Contractor for Seizing Funds While They Wait in Limbo for Borrower Defense Relief

Statement Regarding CFPB and U.S. Department of Education MOU on Handling Student Loan Borrower Complaints

Student Loan Giant Accused of Cheating Public Service Workers Moves to Block Montana Legal Services Program from Advocating for Low-Income Borrowers’ Rights

Support NCLC

All

Navient Reaches $1.85 Billion Settlement for Defrauding Millions of Students

Statement on PHEAA Not Extending its Servicer Contract with Dept. of Education

NCLC and SPBC Statements on Partial Administrative Action to Protect Student Loan Borrowers During the Pandemic

Defrauded Borrowers Sue U.S. Department of Education Contractor for Seizing Funds While They Wait in Limbo for Borrower Defense Relief

​Statement Regarding CFPB and U.S. Department of Education MOU on Handling Student Loan Borrower Complaints

Student Loan Giant Accused of Cheating Public Service Workers Moves to Block Montana Legal Services Program from Advocating for Low-Income Borrowers’ Rights

Support NCLC

Statement Regarding CFPB and U.S. Department of Education MOU on Handling Student Loan Borrower Complaints