Jenifer Bosco is a staff attorney at NCLC who focuses on two broad areas: energy and utility issues that affect low-income consumers, and medical debt. She has advocated for low-income consumers in utility proceedings in several states, is a contributing author of NCLC’s treatise, Access to Utility Service, and has worked on transportation electrification policy [...]

Abby Shafroth is a staff attorney at the National Consumer Law Center and focuses on student loan and for-profit school issues, and on the intersection of criminal and consumer law. She has represented the interests of students and legal assistance organizations on federal and state policy committees, and is the co-author of two reports in [...]

Joanna K. Darcus is a staff attorney who works on litigation, debt collection, and student loan matters. As part of the Student Loan Borrower Assistance Project, she represents low-income student loan borrowers, most of whom are people of color. Joanna uses advocacy and litigation to address predatory education and lending practices. From 2017-2019, she was [...]

April Kuehnhoff is a staff attorney in the National Consumer Law Center’s Boston office, where she advocates for fair debt collection. She is the co-author of NCLC's Fair Debt Collection and a contributing author to Surviving Debt. Prior to joining NCLC, Ms. Kuehnhoff was an associate at Shapiro Haber & Urmy LLP, a law clerk [...]

Sarah Bolling Mancini is a staff attorney focusing on foreclosures, mortgage lending, and credit reporting issues. Sarah previously worked in the Home Defense Program of Atlanta Legal Aid, and has represented homeowners in litigation in state, federal district, and bankruptcy courts. She also clerked for the Honorable Amy Totenberg, U.S. District Court for the Northern [...]

Robyn Smith currently works as Of Counsel with the National Consumer Law Center, where she concentrates on student loan and for-profit school issues. She also works on these issues as a staff attorney at the Legal Aid Foundation of Los Angeles. Prior to this, Ms. Smith worked at the California Attorney General's office where she investigated [...]

Persis Yu is a staff attorney at NCLC and is the director of NCLC's Student Loan Borrower Assistance Project. She also works on other consumer advocacy issues.  Prior to joining NCLC, Persis was a Hanna S. Cohn Equal Justice Fellow at Empire Justice Center in Rochester, New York.  Her fellowship project focused on credit reporting [...]

Jeremiah Battle, Jr. is a staff attorney, author of NCLC's Credit Discrimination and a contributor to several NCLC treatises including Consumer Credit Regulation, Collection Actions, Consumer Law Pleadings, Repossessions, Foreclosure Prevention Counseling, and Unfair and Deceptive Acts and Practices. Previously, he was a staff attorney with Northeast New Jersey Legal Services where he focused on [...]

Richard Dubois is the Executive Director of NCLC. Rich began his career in the consumer movement and has over 20 years of wide-ranging experience in the field. He directs a staff of highly experienced attorneys, advocates, and researchers specializing in issues of consumer law and policy in NCLC's Boston and Washington, D.C. offices.  Rich has [...]