Media Center

NCLC in the News

Select media clips. Journalists interested in speaking with an expert at the National Consumer Law Center should contact Jan Kruse (This email address is being protected from spambots. You need JavaScript enabled to view it. or 617.542,8010).

Press Releases

NCLC Leads Consumer Groups in Urging FCC to Initiate Enforcement Action Against Navient for Violations of the TCPA

FOR IMMEDIATE RELEASE: June 14, 2017 : CONTACTS: Margot Saunders, msaunders(at)nclc.org or 202-595-7844; Stephen Rouzer, srouzer(at)nclc.org 202-595-7847

WASHINGTON, D.C. – In an unprecedented letter to the Federal Communication Commission (FCC), six national consumer groups asked the FCC to initiate an enforcement action against the student loan debt servicer Navient Solutions, LLC., for its multiple and repeated violations of the Telephone Consumer Protection Act’s (TCPA’s) prohibitions against robocalls to cell phones without consent. The letter cites numerous examples of repeated robocalls by Navient to student loan debtors and others, even after consumers had made multiple requests for the calls to stop. The groups urged the FCC to bring an enforcement action against Navient to stop robocalling consumers who have not provided consent to be called or who have revoked their consent.
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NCLC Calls on Congress to Restore Federal Protections Against Abusive Debt Collection

FOR IMMEDIATE RELEASE: June 13, 2017 || Contacts: April Kuehnhoff (akuehnhoff(at)nclc.org), Margot Saunders (msaunders(at)nclc.org) or Stephen Rouzer (srouzer(at)nclc.org), 202-595-7847

WASHINGTON–Yesterday, in a decision authored by Justice Neil Gorsuch, the Supreme Court ruled in Henson v. Santander Consumer USA, Inc. that the Fair Debt Collection Practices Act (FDCPA)—the key federal law that prohibits late night debt collection calls, threats, harassment of neighbors, and contacts after the consumer tells the debt collector to stop—did not apply to Santander. Because Santander was collecting debts it bought from a different lender, the Supreme Court held that it did not qualify under one of the FDCPA’s definitions of debt collector, which covers companies that regularly collect debts owed or due another.

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Congress Makes the Wrong Choice with Financial Reform Rollback Legislation

FOR IMMEDIATE RELEASE:  June 8, 2017 ||  Contact: Stephen Rouzer, srouzer(at)nclc.org, 202.595.7847 or 850.603.9216

NCLC Statement on the Financial CHOICE Act of 2017, “an assault on ordinary Americans.”

WASHINGTON, D.C.– Today, the U.S. House of Representatives passed a bill that would gut essential financial reforms enacted under the 2010 Dodd-Frank Wall Street Reform and Consumer Protection Act, as well as longstanding financial protections that go back decades, according to advocates at the National Consumer Law Center.

Alys Cohen, staff attorney at the National Consumer Law Center, made the following statement:

“The Financial CHOICE Act of 2017 is breathtaking in its assault on ordinary Americans, responsible companies who want a level playing field, and safeguards for the economy as a whole.

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NCLC Applauds CFPB Plan to Issue Regulations Protecting Consumers from Abusive Debt Collection Communications

FOR IMMEDIATE RELEASE: June 8, 2017 || Contacts: April Kuehnhoff (akuehnhoff(at)nclc.org), Margot Saunders (msaunders(at)nclc.org) or Stephen Rouzer (srouzer(at)nclc.org), 202.595.7847

WASHINGTON, D.C.– Today, Richard Cordray, director of the Consumer Financial Protection Bureau (CFPB), announced that the CFPB is moving forward with  debt collection regulations implementing the Fair Debt Collection Practices Act (FDCPA). The proposed regulations will place limits on collection communications and require debt collectors to provide critical information to consumers about their rights.

These regulations will be a continuation of the CFPB’s critical work protecting consumers and will follow directly from the CFPB’s recently released report of the results of a national survey of consumer experiences with debt collection. The survey found that of the 70 million Americans who were contacted about a debt in the previous year, almost 12 million people were contacted by collectors eight or more times a week.  

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Court to Consider Constitutionality of CFPB in PHH v CFPB

For Immediate Release: May 23, 2017 || Contacts

Consumer Agency Was Structured to Ensure It Would Represent Main Street, Not Be Influenced by Wall Street

Washington - On Wednesday, the U.S. Court of Appeals for the D.C. Circuit hears arguments in a case challenging the constitutionality of the law that established the U.S. Consumer Financial Protection Bureau (CFPB), created in the wake of the 2008 financial crash to protect Main Street consumers against Wall Street predators.

The legal question is whether the statute that created the CFPB violates separation-of-powers principles by providing that the CFPB director can be removed by the president only for cause. A divided lower court in October held that the agency’s leadership structure is unconstitutional.

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Trump Reverse Robin Hood Budget Would Kill Bipartisan Programs that Protect Vulnerable Seniors, Veterans, Working Families

FOR IMMEDIATE RELEASE: MAY 23, 2017 || Contacts: Jan Kruse (jkruse(at)nclc.org), (617) 542-8010 or Lauren Saunders (lsaunders(at)nclc.org), (202) 595-7845

Trump calls for elimination of Legal Services Corp and home energy assistance; slashes programs that benefit struggling students

(WASHINGTON) The budget released by President Trump today calls for the elimination of programs that have bipartisan support, save homes from foreclosure, help rural families, and protect seniors, struggling families, and veterans, according to advocates at the National Consumer Law Center. “Legal services programs serving urban and rural areas in every state around the country are there to help seniors, struggling families, and veterans when they need legal help to save their homes from foreclosure, protect the Social Security funds they need to buy food, or stop domestic violence." said Rich DuBois, executive director of the National Consumer Law Center.
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South Carolina Consumers Mislabeled as Terrorists Join in $60 Million Class Action Verdict Against TransUnion

For Immediate Release: June 22, 2017 ||  Contact: Penny Hays Cauley, phc917(at)hayscauley.com, 843.665.1717 or Stephen Rouzer, srouzer(at)nclc.org, 202.595.7847

WASHINGTON, D.C. – South Carolina consumers are among those who won a record-breaking jury verdict this week in a nationwide class action against the TransUnion credit reporting agency for misidentifying them as terrorists and criminals. The verdict shows the importance of class actions and of a rule expected to be finalized this summer by the Consumer Financial Protection Bureau (CFPB) to restore consumers’ day in court, according to advocates.

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Nevada Consumers Mislabeled as Terrorists Join in $60 Million Class Action Verdict Against TransUnion

For Immediate Release: June 22, 2017 || Contact: Stephen Rouzer, srouzer(at)nclc.org, 202.595.7847

WASHINGTON, D.C.– Nevada consumers are among those who won a record-breaking jury verdict this week in a nationwide class action against the TransUnion credit reporting agency for misidentifying them as terrorists and criminals. The verdict shows the importance of class actions and of a rule expected to be finalized this summer by the Consumer Financial Protection Bureau (CFPB) to restore consumers’ day in court, according to advocates.
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