- 6/1/17 CBS Evening News (2:01 runtime)- FCC ruling could allow marketing calls to go straight to your voicemail by Anna Werner which includes an interview with NCLC Senior Counsel Margot Saunders arguing that allowing ringless voice mail robocalls without consent and without being able to tell the sender to stop are a bad idea.
- 4/25/17 News 5 Cleveland, OH, Scripps TV, (2:32 runtime) “Leadership behind push to kill consumer protections for prepaid cards agreed to $53M FTC settlement” by Mark Greenblatt quotes Lauren Saunders on the need for prepaid card protections.
- 2/6/17 USA Today "Protect our troops, not Wall Street" op-ed by NCLC Associate Director Lauren Saunders urging President Trump to keep a strong CFPB and its director Rich Cordray.
- More Media Clips >>>
The group urges FCC to swiftly resolve the pending rulemaking proceeding which seeks to establish rules governing the "technology transition" from traditional copper line service, establish backup power standards, and create standards governing when telephone companies have de facto retired their lines by failing to maintain adequate service. Read more >>>
NCLC Report Urges CFPB to Eliminate Abusive Collection Communications
June 30, 2015 (Contacts)
DOWNLOAD the report: http://bit.ly/1LQxpDK
(BOSTON) When Congress passed the Fair Debt Collection Practices Act (FDCPA) in 1977, personal computers and cell phones were cutting-edge technology, and robocalling was non-existent. Now that these communication tools are the norm and traditional problems of abusive communications remain rampant, the Consumer Financial Protection Bureau (CFPB) should adopt regulations to better protect consumers.
Fair Arbitration Now Coalition, June 18, 2015 (Contacts)
Washington DC – More than 78,000 consumers are calling on the Consumer Financial Protection Bureau (CFPB) to take swift action to ban forced arbitration clauses in terms attached to financial services and products in a petition delivered to the Bureau today. The CFPB is empowered by the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 to ban or limit this anti-consumer device in products under its jurisdiction.
FOR IMMEDIATE RELEASE: June 18, 2015
(WASHINGTON, D.C.) Today the Federal Communications Commission (FCC) issued a firm ruling advancing consumers' protections against unwanted robocalls and text messages to their cell phones. Attorneys at the National Consumer Law Center (NCLC) and the National Association of Consumer Advocates (NACA), and advocates from Consumers Union, U.S. PIRG, Consumer Federation of America, and Consumer Action cheered the FCC's action in the face of heavy anti-consumer lobbying from multiple sectors of industry, which sought to use robodialers to call and text cell phones without consent. "We applaud the FCC for upholding the essential protections in the Telephone Consumer Protection Act, a key consumer law," said National Consumer Law Center attorney Margot Saunders. "The industry petitions would have exposed consumers to a tsunami of unwanted robocalls and texts to their cell phones."
(WASHINGTON) The National Association of Consumer Advocates (NACA) and the National Consumer Law Center (NCLC), on behalf of its low-income clients, strongly oppose the FY16 Financial Services Appropriations bill, which passed through the House Appropriations Committee today by a vote of 30-20. Key elements of this bill undermine the ability of the Consumer Financial Protection Bureau (CFPB) to protect consumers.
Contacts: California Reinvestment Coalition: Sean Coffey (415) 864-3980 or scoffey at calreinvest.org and National Consumer Law Center: Jan Kruse (617) 542-8010 or jkruse at nclc.org
REVERSE MORTGAGE SERVICERS URGED TO ADOPT NEW POLICY AND STOP FORECLOSURES
(WASHINGTON, DC) Last Friday, the U.S. Department of Housing and Urban Development released an updated policy that gives reverse mortgage servicers the ability to allow a surviving spouse to stay in their home if the mortgage was originated prior to August 4, 2014.
Attorneys and consumer advocates applauded HUD's new policy that will benefit thousands of older homeowners across the nation who could otherwise be at risk of foreclosure. A group of organizations and attorneys who had previously advocated on behalf of these homeowners released a joint statement: