- 6/1/17 CBS Evening News (2:01 runtime)- FCC ruling could allow marketing calls to go straight to your voicemail by Anna Werner which includes an interview with NCLC Senior Counsel Margot Saunders arguing that allowing ringless voice mail robocalls without consent and without being able to tell the sender to stop are a bad idea.
- 4/25/17 News 5 Cleveland, OH, Scripps TV, (2:32 runtime) “Leadership behind push to kill consumer protections for prepaid cards agreed to $53M FTC settlement” by Mark Greenblatt quotes Lauren Saunders on the need for prepaid card protections.
- 2/6/17 USA Today "Protect our troops, not Wall Street" op-ed by NCLC Associate Director Lauren Saunders urging President Trump to keep a strong CFPB and its director Rich Cordray.
- More Media Clips >>>
(WASHINGTON) Hidden in the federal budget bill before Congress is a provision that would open the door to unwanted robocalls to cell phones for student loan borrowers, mortgage borrowers, taxpayers, and others with debt backed by the federal government. The provision would also allow robocalls to borrowers' relatives, their references, as well as any unrelated person who has the reassigned cellphone number of these parties.
Section 301 removes the current requirement for a caller to have the consent of the called party before making autodialed or prerecorded calls or texts for the collection of debts owed or guaranteed by the federal government. It also removes the ability of the called party to stop these unwanted robocalls to their cellphones.
(WASHINGTON) New rules announced today by the U.S. Department of Education will protect students who are offered prepaid and debit cards through their colleges and universities. "The new rules will stop schools and prepaid card companies from using unfair and deceptive tactics to push students into using cards that are heavy on fees," said National Consumer Law Center Associate Director Lauren Saunders.
FOR IMMEDIATE RELEASE: OCTOBER 19, 2015; National Consumer Law Center || Cities for Financial Empowerment Fund || Bank On
WASHINGTON, D.C. – While a lack of financial education is often cited as the key reason tens of millions of people across the country don't have bank or credit union accounts, in fact, millions are shut out from the mainstream banking system because of a small group of little-known companies who manage databases used by financial institutions to determine whether or not to allow a consumer to open an account. A new report released today by the Cities for Financial Empowerment Fund (CFE Fund) and the National Consumer Law Center (NCLC) entitled "Account Screening Consumer Reporting Agencies: A Banking Access Perspective" outlines the tremendous and deeply flawed role that "account screening consumer reporting agencies" (CRAs) play in determining whether consumers can obtain an account. The report raises concerns about these companies, financial institutions' use of their reports, and offers solutions both for industry leaders and regulators.
Proposal Bans Forced Arbitration of Group Claims but Not Individual Claims
(Washington, D.C.) The Consumer Financial Protection Bureau (CFPB) proposed today to ban forced arbitration clauses that block consumers from joining together to pursue claims against banks, credit card companies, payday lenders, and others. But the agency declined to go further to stop forced arbitration clauses altogether in individual claims. The proposal targets fine print clauses in millions of contracts that deprive consumers of their statutory and constitutional right to a day in court.
"The CFPB proposal would stop a company that has harmed millions of Americans from avoiding accountability for widespread wrongdoing," said Lauren Saunders, associate director of the National Consumer Law Center. "If a company violates the law, a judge should be able to order the company to repay all of its victims and not force each person to hire their own attorney. Class action bans are a corporate get-out-of-jail-free card."