Media Center

NCLC in the News

Select media clips. Journalists interested in speaking with an expert at the National Consumer Law Center should contact Jan Kruse (This email address is being protected from spambots. You need JavaScript enabled to view it. or 617.542,8010).

Press Releases

Trump Reverse Robin Hood Budget Would Kill Bipartisan Programs that Protect Vulnerable Seniors, Veterans, Working Families

FOR IMMEDIATE RELEASE: MARCH 16, 2017 || Contacts: Lauren Saunders (lsaunders(at)nclc.org), (202) 595-7845 or Jan Kruse (jkruse(at)nclc.org)

Trump calls for elimination of Legal Services Corp, home energy assistance

(WASHINGTON) The budget proposal outlined by President Trump today calls for the elimination of programs that have bipartisan support, save homes from foreclosure, and protect seniors, struggling families, and veterans, according to advocates at the National Consumer Law Center.

“Legal services programs in every state and every county around the country are there to help seniors, struggling families and veterans when they need legal help to save their homes from foreclosure, protect the Social Security funds they need to buy food, or stop an abuser from stalking them,” said Rich DuBois, executive director of the National Consumer Law Center.
Read more ...

Sterling Jewelers, Wells Fargo Scandals Show Why Forced Arbitration Must End

FOR IMMEDIATE RELEASE: MARCH 7, 2017 ||  CONTACTS: Lauren Saunders (This email address is being protected from spambots. You need JavaScript enabled to view it.) or Jan Kruse (This email address is being protected from spambots. You need JavaScript enabled to view it.); 617.542.8010

Advocates Support Bills to Restore Americans’ Right to Day in Court

Washington - Advocates at the National Consumer Law Center applauded today’s introduction in the Senate and House of Representatives of six bills to curtail forced arbitration, a practice that companies increasingly use to hide illegal conduct and avoid accountability for their wrongdoing. The bills were announced at a press conference attended by several victims of forced arbitration, including former Fox News anchor Gretchen Carlson, who brought charges of sexual harassment against former the Fox News chairman; a customer ensnared in the Wells Fargo fake account scandal; and a service member who was fired by his former employer when he told them he was being deployed to Afghanistan.

Read more ...

National Consumer Law Center Statement on Appellate Court Order to Vacate and Review Questionable Decision on Trump Power over Consumer Watchdog

FOR IMMEDIATE RELEASE: FEBRUARY 16, 2017 || Contacts: Lauren Saunders (This email address is being protected from spambots. You need JavaScript enabled to view it.); Jan Kruse (This email address is being protected from spambots. You need JavaScript enabled to view it.) or 617.542.8010

(WASHINGTON) Today, the full U.S. Court of Appeals for the District of Columbia Circuit agreed to rehear a decision that would have posed a serious threat to the integrity and independence of the Consumer Financial Protection Bureau and its director Richard Cordray. The decision, issued by three of the Circuit’s judges in October 2016, struck down a provision of the Dodd-Frank Wall Street Reform and Consumer Protection Act that permitted the President to dismiss the CFPB director only for “inefficiency, neglect of duty, or malfeasance in office.” Instead, the 2016 decision held that the President could fire the CFPB director at will. Wall Street lobbyists and their allies in Washington have urged President Trump to fire Cordray before his term ends in July 2018. The full Court of Appeals vacated the three-judge panel’s decision and scheduled the case for argument on May 24.
Read more ...

FCC Must Resist Industry Pressure to Unleash Incessant Robocalls to Student Loan Borrowers and Their Relatives and Neighbors

FOR IMMEDIATE RELEASE: FEBRUARY 1, 2017 || CONTACTS: NCLC: Margot Saunders, This email address is being protected from spambots. You need JavaScript enabled to view it. or 202-595-7844; Jan Kruse, This email address is being protected from spambots. You need JavaScript enabled to view it. or 617-542-8010; Consumers Union: Michael McCauley, This email address is being protected from spambots. You need JavaScript enabled to view it., 415-431-6747 x7606 (office); 415-902-9537 (cell)

(WASHINGTON) Consumer advocates today urged the Federal Communications Commission (FCC) to turn down debt collection firms’ request to reconsider recently enacted rules limiting robocalls and text messages to borrowers of federal student loans and other debt.

Read more ...

Congress Moving Quickly to Squelch Worker Complaints at Federal Contractors Through Forced Arbitration

FOR IMMEDIATE RELEASE: FEBRUARY 2, 2017 || Contacts: Lauren Saunders (This email address is being protected from spambots. You need JavaScript enabled to view it.) or Jan Kruse (This email address is being protected from spambots. You need JavaScript enabled to view it.); 617.542.8010

Workers would lose right to have health, safety, wage, and discrimination disputes heard by an impartial judge or jury in open court

(WASHINGTON) Under legislation up for a vote today by House lawmakers, workers employed by federal contractors would be stripped of their day in court if their employer fails to pay them for hours worked, has an unsafe workplace, discriminates against a mother, or other violations of labor or civil rights laws.

Read more ...

Congress Poised to Block Fraud Protections to Preserve Prepaid Card Overdraft Fees

FOR IMMEDIATE RELEASE: FEBRUARY 2, 2017 || Contacts: Lauren Saunders (This email address is being protected from spambots. You need JavaScript enabled to view it.) or Jan Kruse (This email address is being protected from spambots. You need JavaScript enabled to view it.); 617.542.8010

Bill filed in Senate Would Block New CFPB Rule through Fast-Tracked Obscure Law

(WASHINGTON) A resolution filed in the U.S. Senate late on Wednesday by two senators from Georgia, the home state of prepaid card firm NetSpend’s parent company TSYS, would use an obscure law known as the Congressional Review Act to force a vote to block the Consumer Financial Protection Bureau’s (CFPB) prepaid card protection rule. Repeal of the rule would allow prepaid card company NetSpend to keep charging customers $80 million a year in overdraft fees while blocking basic fraud protections and fee disclosures set to go into effect for all prepaid cards, 98% of which don’t have overdraft fees.
Read more ...

Tax Time Kick-Off: Delays and Risks Await Many Taxpayers This Year

FOR IMMEDIATE RELEASE: Jan. 23, 2017 || CONTACTS: NCLC: Chi Chi Wu (This email address is being protected from spambots. You need JavaScript enabled to view it.) or Jan Kruse (This email address is being protected from spambots. You need JavaScript enabled to view it.); 617.542.8010, CFA: Michael Best (This email address is being protected from spambots. You need JavaScript enabled to view it.); 202. 939.1009

(WASHINGTON) As the tax season kicks off, advocates from the National Consumer Law Center and Consumer Federation of America issue its eleventh annual press advisory to warn of the problems that taxpayers face, ranging from recent law changes to lack of standards for tax preparers. Problems include:

Read more ...

CFPB’s TCF Bank Overdraft Fee Case Has Echoes of Wells Fargo’s Fraud

FOR IMMEDIATE RELEASE: JANUARY 19, 2017 ||  Contacts: Chi Chi Wu (This email address is being protected from spambots. You need JavaScript enabled to view it.) or Jan Kruse (This email address is being protected from spambots. You need JavaScript enabled to view it.); 617.542.8010

Case Demonstrates the Need for a Strong and Independent Consumer Watchdog

The following statement is issued by National Consumer Law Center Staff Attorney Chi Chi Wu in response to today’s announcement that the Consumer Financial Protection Bureau is suing TCF National Bank over deceptive tactics used by that bank to enroll customers into costly overdraft coverage of one-time debit card purchases and ATM withdrawals.

“The consumer watchdog that is on the side of working families has done it again by taking strong, firm action against a bank behaving badly. TCF Bank allegedly deceived its customers so it could keep gouging them with pricey fees for unnecessary overdrafts on debit card purchases that most people would rather have denied than pay a big fee. TCF’s CEO even named his boat ‘Overdraft;’ trick fees may keep the bank CEO afloat but they sink ordinary people.

Read more ...