Media Center

NCLC in the News

Select media clips. Journalists interested in speaking with an expert at the National Consumer Law Center should contact Jan Kruse (This email address is being protected from spambots. You need JavaScript enabled to view it. or 617.542,8010).

Press Releases

U.S. Dept. of Education Rewards Shoddy Practices of Servicers and Private Debt Collectors while Hammering Borrowers and Taxpayers

FOR IMMEDIATE RELEASE: FEBRUARY 26, 2018 || Contacts: Persis Yu (This email address is being protected from spambots. You need JavaScript enabled to view it.) or Jan Kruse (This email address is being protected from spambots. You need JavaScript enabled to view it.); (617) 542-8010

The following statement is by Persis Yu, National Consumer Law Center attorney and director of NCLC’s Student Loan Borrower Assistance Project.

“The Education Department’s reported plan to immunize student loan servicers and collection agencies from state law demonstrates a true indifference to the plight of millions of student loan borrowers struggling to repay their student loans and getting little to no help from their servicers. Servicers and collectors who mistreat student loan borrowers and steer them into inappropriate payment plans should not be above the law.

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Advocates to FCC: Do More, Much More to Block Unwanted Robocalls

FOR IMMEDIATE RELEASE: FEBRUARY 23, 2018 || NCLC Contacts : Margot Saunders (This email address is being protected from spambots. You need JavaScript enabled to view it. or (202) 595-7844); Jan Kruse (This email address is being protected from spambots. You need JavaScript enabled to view it. or (617) 542-8010); Consumers Union: Kara Kelber (This email address is being protected from spambots. You need JavaScript enabled to view it. or (202) 462-6262); Consumer Federation of America: Susan Grant (This email address is being protected from spambots. You need JavaScript enabled to view it.)

Washington – The Federal Communications Commission (FCC) has proposed new rules to clarify that voice service providers may block some spoofed robocalls. But much more must be done, according to comments filed with the FCC by advocates from the National Consumer Law Center, Consumers Union, the Consumer Federation of America, Consumer Action, National Association of Consumer Advocates, and Public Citizen.

“The FCC rules do something: they allow telephone companies to block spoofed calls from numbers that do not actually exist. But spoofers have simply moved to make fraudulent calls from real numbers—meaning that the rules do not cut down on the spoofed calls at all,” said National Consumer Law Center Senior Counsel Margot Saunders. “It’s like closing one door of a double door to keep the mice out—all the vermin will simply rush through the other door. Moreover, the rules are not even mandatory so telephone companies are free to ignore them.”

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Advocacy Organizations Urge FCC to Step Back From Radical Proposals that Will Jeopardize Affordable Voice and Internet for Millions of Low-Income Veterans, Families with Children, and Older Adults

FOR IMMEDIATE RELEASE: FEBRUARY 21, 2018
National Consumer Law Center contacts: Olivia Wein (This email address is being protected from spambots. You need JavaScript enabled to view it.) or Jan Kruse (This email address is being protected from spambots. You need JavaScript enabled to view it.); (617) 542-8010

 


Washington - Today the National Consumer Law Center along with 20 other civil rights and consumer advocacy organizations filed comments with the Federal Communications Commission (FCC) urging the Commission to preserve the role of the federal Lifeline program to help low-income households afford modern voice and internet service. “The intent of the Lifeline program is to help low-income households afford essential voice and data service. This package of proposals runs the risk of harming over eight million Lifeline households and millions more eligible veterans, older Americans, and households with school-aged children,” said Olivia Wein, staff attorney with the National Consumer Law Center.
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U.S. House Votes to Weaken State Limits on High-Cost Loans

FOR IMMEDIATE RELEASE: FEBRUARY 14, 2018 || Contacts: Lauren Saunders (This email address is being protected from spambots. You need JavaScript enabled to view it.) or (202) 595-7845; Jan Kruse (This email address is being protected from spambots. You need JavaScript enabled to view it.) or (617) 542-8010

Bill Would Allow Lenders to Launder Loans through Banks to Evade State Interest Rate Caps

Washington - Today, the U.S. House of Representatives passed a bill, H.R. 3299, that would allow lenders to launder loans through banks to override state limits on high-cost loans, potentially paving the way for loans of up to 300 percent APR or more in states where those rates are prohibited. The U.S. Senate’s companion piece of legislation is S. 1642 and was introduced by Senator Mark Warner of Virginia.

“This legislation could eviscerate limits on high-cost loans,” said National Consumer Law Center Associate Director Lauren Saunders. “Make no mistake: payday lenders will try to exploit this bill to obliterate interest rate caps, which are the simplest and most effective method to protect consumers from unaffordable loans.”

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A Cold, Drafty Valentine for Low Income and Working Families in President Trump’s Proposed Budget

FOR IMMEDIATE RELEASE: FEBRUARY 13, 2018 || Contacts: Lauren Saunders (This email address is being protected from spambots. You need JavaScript enabled to view it.) or (202) 595-7845; Jan Kruse (This email address is being protected from spambots. You need JavaScript enabled to view it.) or (617) 542-8010

Trump calls for elimination of Legal Services Corp and home energy assistance; supports drastic cuts and changes to weaken the Consumer Financial Protection Bureau

Washington - President Trump’s proposed budget once again seeks to eliminate funding for programs that have bipartisan support that help rural families, elders, struggling families and veterans, according to advocates at the National Consumer Law Center. Additionally, the Consumer Financial Protection Bureau (Consumer Bureau) would be severely weakened due to drastic cuts and changes to weaken its independence.

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NCLC and Legal Aid Foundation of Los Angeles File Lawsuit Challenging U.S. Department of Education's Refusal to Discharge Loans of Students Defrauded by Marinello Schools of Beauty

FOR IMMEDIATE RELEASE: FEBRUARY 8, 2018 || Contacts: National Consumer Law Center: Stephen Rouzer (This email address is being protected from spambots. You need JavaScript enabled to view it.) (202) 595-7847; Legal Aid Foundation of Los Angeles: Robyn Smith (This email address is being protected from spambots. You need JavaScript enabled to view it.) (213) 640-3906

Lawsuit Filed Challenging U.S. Department of Education’s Refusal to Discharge Loans of Students Defrauded by Marinello Schools of Beauty

WASHINGTON, D.C.– The Legal Aid Foundation of Los Angeles and National Consumer Law Center filed a lawsuit yesterday in federal court against the U.S. Department of Education and Secretary Betsy DeVos on behalf of three student loan borrowers defrauded by the for-profit Marinello Schools of Beauty (“Marinello”). At the time of its closure, Marinello had 56 campuses throughout California, Connecticut, Kansas, Massachusetts, Nevada, and Utah. The students also challenge the Department’s delay of student loan borrower defense regulations.

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Consumer Advocates Explain Crucial Public Interest in a Strong Consumer Financial Protection Bureau

FOR IMMEDIATE RELEASE: FEBRUARY 6, 2018 || Contacts: Rich Dubois (This email address is being protected from spambots. You need JavaScript enabled to view it.); (617) 542-8010 or Stephen Rouzer (This email address is being protected from spambots. You need JavaScript enabled to view it.); (202) 595-7847
Agency’s Independence Is Necessary to Its Mission, Groups Tell Appellate Court

WASHINGTON, D.C. – The U.S. Consumer Financial Protection Bureau’s (Consumer Bureau) independence from external political influence is crucial to the agency’s mission of protecting consumers, ten groups told a court today in an amicus brief filed in the U.S. Court of Appeals for the District of Columbia Circuit.

The groups are Americans for Financial Reform, Center for Responsible Lending, Consumer Action, National Association of Consumer Advocates, National Consumer Law Center, National Consumers League, National Fair Housing Alliance, Public Citizen, Tzedek DC, and the U.S. Public Interest Research Group Education Fund.

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Disturbing Report of Consumer Bureau Pull-Back on Equifax Investigation Compels Increased Efforts to Protect Consumers’ Data

FOR IMMEDIATE RELEASE: FEBRUARY 5, 2018 || Contacts: Chi Chi Wu (This email address is being protected from spambots. You need JavaScript enabled to view it.); (617) 542-8010 or Stephen Rouzer (This email address is being protected from spambots. You need JavaScript enabled to view it.); (202) 595-7847

WASHINGTON, D.C. – Reports that the Consumer Financial Protection Bureau (Consumer Bureau) is stepping back from efforts to investigate the massive Equifax data breach and to oversee the credit bureaus’ data security are highly troubling, according to advocates from the National Consumer Law Center. An article today from Reuters noted that the Consumer Bureau “has not ordered subpoenas against Equifax or sought sworn testimony from executives” and has also “shelved plans for on-the-ground tests of how Equifax protects data.”

“This is frankly unbelievable,” stated National Consumer Law Center Attorney Chi Chi Wu. “With half of the US population victimized, you think there’d be universal agreement that Equifax should be held accountable for its incompetence, and that credit bureaus need close monitoring to make sure they are handling OUR data safely and securely.”

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