Media Center

NCLC in the News

Select media clips. Journalists interested in speaking with an expert at the National Consumer Law Center should contact Jan Kruse (This email address is being protected from spambots. You need JavaScript enabled to view it. or 617.542,8010).

Press Releases

Consumers to CFPB: End Forced Arbitration

Fair Arbitration Now Coalition, June 18, 2015 (Contacts)

Washington DC – More than 78,000 consumers are calling on the Consumer Financial Protection Bureau (CFPB) to take swift action to ban forced arbitration clauses in terms attached to financial services and products in a petition delivered to the Bureau today. The CFPB is empowered by the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 to ban or limit this anti-consumer device in products under its jurisdiction.

Read more ...

FCC Protects Consumers from Unsolicited Robocalls and Texts to Cell Phones and Moves to Modernize Lifeline Program

FOR IMMEDIATE RELEASE: June 18, 2015

CONTACTS: (NCLC): Margot Saunders, This email address is being protected from spambots. You need JavaScript enabled to view it. or 202.452.6252, ext.104; Jan Kruse 617.542.8010 or This email address is being protected from spambots. You need JavaScript enabled to view it.
(NACA): Ellen Taverna, This email address is being protected from spambots. You need JavaScript enabled to view it., 202.452.1989 ext. 109

(WASHINGTON, D.C.) Today the Federal Communications Commission (FCC) issued a firm ruling advancing consumers' protections against unwanted robocalls and text messages to their cell phones. Attorneys at the National Consumer Law Center (NCLC) and the National Association of Consumer Advocates (NACA), and advocates from Consumers Union, U.S. PIRG, Consumer Federation of America, and Consumer Action cheered the FCC's action in the face of heavy anti-consumer lobbying from multiple sectors of industry, which sought to use robodialers to call and text cell phones without consent. "We applaud the FCC for upholding the essential protections in the Telephone Consumer Protection Act, a key consumer law," said National Consumer Law Center attorney Margot Saunders. "The industry petitions would have exposed consumers to a tsunami of unwanted robocalls and texts to their cell phones."

Read more ...

NACA and NCLC: House Moves to Weaken the Consumer Financial Protection Bureau

FOR IMMEDIATE RELEASE:  June 17, 2015
Contacts: (NACA): Ellen Taverna, This email address is being protected from spambots. You need JavaScript enabled to view it., 202.452.1989
(NCLC): Lauren Saunders, This email address is being protected from spambots. You need JavaScript enabled to view it., or Jan Kruse, This email address is being protected from spambots. You need JavaScript enabled to view it., 617.542.8010

(WASHINGTON) The National Association of Consumer Advocates (NACA) and the National Consumer Law Center (NCLC), on behalf of its low-income clients, strongly oppose the FY16 Financial Services Appropriations bill, which passed through the House Appropriations Committee today by a vote of 30-20. Key elements of this bill undermine the ability of the Consumer Financial Protection Bureau (CFPB) to protect consumers.
Read more ...

Advocates Applaud HUD on New Reverse Mortgage Policy that Could Reduce Foreclosures on Surviving Spouses

For Immediate Release: JUNE 17, 2015
Contacts: California Reinvestment Coalition: Sean Coffey (415) 864-3980 or scoffey at calreinvest.org and National Consumer Law Center: Jan Kruse (617) 542-8010 or jkruse at nclc.org

REVERSE MORTGAGE SERVICERS URGED TO ADOPT NEW POLICY AND STOP FORECLOSURES

(WASHINGTON, DC) Last Friday, the U.S. Department of Housing and Urban Development released an updated policy that gives reverse mortgage servicers the ability to allow a surviving spouse to stay in their home if the mortgage was originated prior to August 4, 2014.

Attorneys and consumer advocates applauded HUD's new policy that will benefit thousands of older homeowners across the nation who could otherwise be at risk of foreclosure. A group of organizations and attorneys who had previously advocated on behalf of these homeowners released a joint statement:
Read more ...