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NCLC in the News

Select media clips. Journalists interested in speaking with an expert at the National Consumer Law Center should contact Jan Kruse (This email address is being protected from spambots. You need JavaScript enabled to view it. or 617.542,8010).

Press Releases

CFPB Takes Aim at Corporate Get-Out-of-Jail Cards

Proposal Bans Forced Arbitration of Group Claims but Not Individual Claims

FOR IMMEDIATE RELEASE: OCTOBER 7, 2015 (Contacts: Lauren Saunders This email address is being protected from spambots. You need JavaScript enabled to view it., 202-595-7845; or Jan Kruse This email address is being protected from spambots. You need JavaScript enabled to view it., 617-542-8010)

(Washington, D.C.) The Consumer Financial Protection Bureau (CFPB) proposed today to ban forced arbitration clauses that block consumers from joining together to pursue claims against banks, credit card companies, payday lenders, and others. But the agency declined to go further to stop forced arbitration clauses altogether in individual claims. The proposal targets fine print clauses in millions of contracts that deprive consumers of their statutory and constitutional right to a day in court.

"The CFPB proposal would stop a company that has harmed millions of Americans from avoiding accountability for widespread wrongdoing," said Lauren Saunders, associate director of the National Consumer Law Center. "If a company violates the law, a judge should be able to order the company to repay all of its victims and not force each person to hire their own attorney. Class action bans are a corporate get-out-of-jail-free card."

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Consumer and Labor Groups Urge Experian to Offer Free Security Freezes to T-Mobile Customers to Help Prevent Id Theft

FOR IMMEDIATE RELEASE: October 2, 2015  ||  Contacts: Chi Chi Wu (This email address is being protected from spambots. You need JavaScript enabled to view it.) or Jan Kruse (This email address is being protected from spambots. You need JavaScript enabled to view it.); 617.542.8010

(BOSTON) Today, in response to the theft from Experian of the personal data of 15 million T-Mobile customers, consumer and labor groups sent a letter urging the companies to provide free security freezes at all three credit bureaus to customers whose data was stolen.

"We urge all consumers affected by the Experian data hack to consider getting a security freeze for their files at all three credit bureaus (Experian, Equifax and TransUnion)," says National Consumer Law Center attorney Chi Chi Wu. "But it's outrageous that the consumers harmed by this breach should have to pay each credit bureau for a freeze. Security freezes should be free for any consumer whose information is stolen."

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