- 6/1/17 CBS Evening News (2:01 runtime)- FCC ruling could allow marketing calls to go straight to your voicemail by Anna Werner which includes an interview with NCLC Senior Counsel Margot Saunders arguing that allowing ringless voice mail robocalls without consent and without being able to tell the sender to stop are a bad idea.
- 4/25/17 News 5 Cleveland, OH, Scripps TV, (2:32 runtime) “Leadership behind push to kill consumer protections for prepaid cards agreed to $53M FTC settlement” by Mark Greenblatt quotes Lauren Saunders on the need for prepaid card protections.
- 2/6/17 USA Today "Protect our troops, not Wall Street" op-ed by NCLC Associate Director Lauren Saunders urging President Trump to keep a strong CFPB and its director Rich Cordray.
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Proposal Bans Forced Arbitration of Group Claims but Not Individual Claims
(Washington, D.C.) The Consumer Financial Protection Bureau (CFPB) proposed today to ban forced arbitration clauses that block consumers from joining together to pursue claims against banks, credit card companies, payday lenders, and others. But the agency declined to go further to stop forced arbitration clauses altogether in individual claims. The proposal targets fine print clauses in millions of contracts that deprive consumers of their statutory and constitutional right to a day in court.
"The CFPB proposal would stop a company that has harmed millions of Americans from avoiding accountability for widespread wrongdoing," said Lauren Saunders, associate director of the National Consumer Law Center. "If a company violates the law, a judge should be able to order the company to repay all of its victims and not force each person to hire their own attorney. Class action bans are a corporate get-out-of-jail-free card."
(BOSTON) Today, in response to the theft from Experian of the personal data of 15 million T-Mobile customers, consumer and labor groups sent a letter urging the companies to provide free security freezes at all three credit bureaus to customers whose data was stolen.
"We urge all consumers affected by the Experian data hack to consider getting a security freeze for their files at all three credit bureaus (Experian, Equifax and TransUnion)," says National Consumer Law Center attorney Chi Chi Wu. "But it's outrageous that the consumers harmed by this breach should have to pay each credit bureau for a freeze. Security freezes should be free for any consumer whose information is stolen."
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