Media Center

NCLC in the News

Select media clips. Journalists interested in speaking with an expert at the National Consumer Law Center should contact Jan Kruse (This email address is being protected from spambots. You need JavaScript enabled to view it. or 617.542,8010).

Press Releases

First Possible Tech IPO of Year: Elevate Pushes Predatory Long-Term Payday Loans

FOR IMMEDIATE RELEASE: JANUARY 20, 2016 || Contacts: Jan Kruse (NCLC), (617) 542-8010; This email address is being protected from spambots. You need JavaScript enabled to view it.,  Gary Kalman (CRL), 202-349-1866; This email address is being protected from spambots. You need JavaScript enabled to view it.
Consumer Advocates Question High Charge-Offs, 200% Interest Rates, and Borrowers’ Ability to Pay

(WASHINGTON) Consumer advocates criticized the high interest rates and high charge-offs of Elevate Credit, Inc. (Elevate), the online lender scheduled for the first tech initial public offering of 2016.
“Elevate’s loans have an average APR of nearly 200%, and a huge number of its borrowers default on their loans,” said National Consumer Law Center Associate Director Lauren Saunders. Elevate’s net charge-offs were 51% of revenues in 2014, the last full year for which the lender reported data in its SEC Form S-1 filing. The same filing showed an average APR of 202% for 2014 and 181% for the first nine months of 2015.
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New National Poll Indicates Strong Support for Reform of Paid Tax Preparer Industry

FOR IMMEDIATE RELEASE: JANUARY 20, 2016,  Contacts
Four out of Five Respondents Believe Paid Tax Preparers Should Have to Pass a Competency Test, be Licensed and Provide a List of Fees Before Completing a tax Return


WASHINGTON D.C. (January 20, 2016) 
— As millions of taxpayers turn to paid tax preparers to help complete what, for many, is their largest financial transaction of the year, a coalition of consumer and community organizations and advocates is drawing attention to the findings of a national poll that demonstrates broad public support for new consumer protections designed to prevent errors and fraud during the tax preparation process.

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National Consumer Law Center Appoints Richard Dubois as Executive Director

FOR IMMEDIATE RELEASE: JANUARY 14, 2016; CONTACT 

(BOSTON) The National Consumer Law Center (NCLC), a nonprofit with headquarters in Boston and an office in Washington, D.C., has appointed Richard Dubois as executive director, effective January 1, 2016. The organization works for economic justice for low-income and other disadvantaged people in the United States.

Dubois succeeds Willard Ogburn, who retired at the end of 2015, after 28 years as NCLC’s executive director.

“We are very pleased with our selection of Rich Dubois as NCLC’s new executive director,” said Michael Ferry, board president of NCLC. “After a nationwide search and review of several highly qualified candidates, we are convinced that Rich has the experience, skill, and insight to maintain NCLC at the top of its field, increase still further its impact and scope, and sustain its staff as they work to protect consumers and promote the common good.”

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NCLC Report: ’Tis the Season to be Wary of Deferred Interest Credit Card Promotions Advocates Urge CFPB to Ban Deceptive Practice

FOR IMMEDIATE RELEASE: DECEMBER 16, 2015; CONTACTS

Advocates Urge CFPB to Ban Deceptive Practice

DOWNLOAD the report, executive summary, charts, and link to an online calculator for comparing deferred interest charges at: http://bit.ly/1MfxZbW

(BOSTON) As holiday shoppers stream into stores and shopping malls, a new report by the National Consumer Law Center (NCLC) warns of a lurking danger: deferred interest promotions on credit cards. Deceptive Bargain: The Hidden Time Bomb of Deferred Interest Credit Cards details the risks and abuses of these promotions that are used to promote purchases of big-ticket items.

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Coalition Calls on Seven Major Corporations to Stop Using Forced Arbitration

For Immediate Release: Dec. 10, 2015, Contacts

31 Groups Urge American Express, General Electric, JPMorgan Chase, Sears, Citigroup, Toyota and Discover to Protect Legal Rights of Customers, Workers

WASHINGTON, D.C. – Seven major American corporations should stop requiring their customers and workers to give up their legal rights when they sign basic contracts, Public Citizen, the National Association of Consumer Advocates, and 29 national and state consumer, civil rights and citizen groups said in a letter today.
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States Urged to Step Up Protections for Online Education Students

FOR IMMEDIATE RELEASE: December 10, 2015, Contact: Jan Kruse This email address is being protected from spambots. You need JavaScript enabled to view it., 617-542-8010, 

States Urged to Step Up Protections for Online Education Students
Tremendous Growth in For-Profit Online Distance Learning Leaves Students at Risk

Download the policy brief, including facts on large online schools: http://bit.ly/21POxTJ

(BOSTON) Hundreds of thousands of online education students lack protections that many states provide for students attending brick-and-mortar schools. According to a new policy analysis from the National Consumer Law Center (NCLC), states have largely turned their backs on online education students whose schools lack an in-state physical presence. Yet, a majority of the largest online education schools are owned and operated by the same for-profit companies that have been the subject of multiple law enforcement investigations and actions.

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Press Release: NCLC Advocates Applaud FTC Rule Banning Payment Devices Used by Scammers

FOR IMMEDIATE RELEASE: NOVEMBER 19, 2015
Contact: Lauren Saunders (This email address is being protected from spambots. You need JavaScript enabled to view it.; 202.595.7845

NCLC Advocates Applaud FTC Rule Banning Payment Devices Used by Scammers
CFPB and Federal Reserve Urged to Ban Remotely Created Checks in All Consumer Transactions

(WASHINGTON) Advocates of the National Consumer Law Center (NCLC) praised a final rule issued yesterday by the Federal Trade Commission (FTC) aimed at preventing telemarketing scammers from extracting money from people using payment devices that are tough to trace or reverse.
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