- 6/1/17 CBS Evening News (2:01 runtime)- FCC ruling could allow marketing calls to go straight to your voicemail by Anna Werner which includes an interview with NCLC Senior Counsel Margot Saunders arguing that allowing ringless voice mail robocalls without consent and without being able to tell the sender to stop are a bad idea.
- 4/25/17 News 5 Cleveland, OH, Scripps TV, (2:32 runtime) “Leadership behind push to kill consumer protections for prepaid cards agreed to $53M FTC settlement” by Mark Greenblatt quotes Lauren Saunders on the need for prepaid card protections.
- 2/6/17 USA Today "Protect our troops, not Wall Street" op-ed by NCLC Associate Director Lauren Saunders urging President Trump to keep a strong CFPB and its director Rich Cordray.
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The undersigned groups represent a coalition of student, veteran, civil rights, consumer, and civil justice groups. We write to urge the Department of Education (Department) to protect students and taxpayers and prevent colleges from hiding fraud and other wrongdoing by adopting the recommendations of the citizen petition submitted to the Department by Public Citizen on February 24, 2016. Read More >>>
The undersigned organizations1 are writing to emphasize the importance of broadband access for veterans and to thus support the FCC’s proposed modernization of the Lifeline program and inclusion of veterans program in the Lifeline eligibility criteria.2 A modernized Lifeline program that provides a subsidy to help low-income veterans to obtain broadband Internet at home would be extremely valuable. Read More >>>
FOR IMMEDIATE RELEASE: MARCH 1, 2016 || CONTACTS
(BOSTON) Banks, credit card companies, and other businesses are aggressively pushing consumers to receive their monthly statements electronically, but a new report by the National Consumer Law Center warns that these efforts can create more harm than good for consumers. Paper Statements: An Important Consumer Protection by National Consumer Law Center attorneys Chi Chi Wu and Lauren Saunders focuses on the importance of preserving access to this vital form of communication for consumers who want paper statements and records. “Paper statements may seem old-fashioned, but consumers have good reasons to continue receiving them,” noted National Consumer Law Center Chi Chi Wu. “Paper has its advantages.”
Thank you for this opportunity to speak to you about forced arbitration on behalf of the National Consumer Law Center and its low-income clients. The National Consumer Law Center is immensely interested in forced arbitration and the effects that it has on our clients. The Center sees this issue as presenting a fundamental challenge not only to our fundamental rights to access a public forum but also to economic justice and fairness. I am a contributing author at the National Consumer Law Center, where I specialize in forced arbitration, and a staff attorney at Towards Justice, where I represent low-wage workers in litigation involving workers’ rights.
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(BOSTON) Today the Department of Education announced that it is creating a new Student Aid Enforcement Unit and that the President will request an additional $13.6 million in related funding in an effort to respond more quickly and efficiently to allegations of misconduct by schools that receive federal student aid. Advocates at the National Consumer Law Center (NCLC) commended the Department for taking action to improve enforcement of laws intended to protect student loan borrowers. NCLC has called on the Department and its Special Master for Borrower Defenses to implement a fair, efficient, and accessible borrower relief process.
(BOSTON) The National Consumer Law Center (NCLC), a nonprofit with headquarters in Boston and an office in Washington, D.C., has appointed Persis Yu as director of NCLC’s Student Loan Borrower Assistance Project, effective February 1, 2016. The organization works for economic justice for low-income and other disadvantaged people in the United States.
“We are delighted to welcome Persis as the new director of the Student Loan Borrower Assistance Project,” said National Consumer Law Center Executive Director Rich Dubois. “Persis has the vision, commitment, and knowledge to lead NCLC’s efforts to promote access to higher education and reduce student debt burdens.”
(BOSTON) Advocates at the National Consumer Law Center (NCLC) applaud the U.S. Department of Education’s decision to send cease and desist letters to two companies that have used the Department of Education seal to sell student loan debt relief services. The two businesses are Georgia-based Perfect Privacy, LLC acting as SL Programs Student Loan and Debt Consolidation (SL Programs) and The Student Loan Project in California.