Media Center

NCLC in the News

Select media clips. Journalists interested in speaking with an expert at the National Consumer Law Center should contact Jan Kruse (This email address is being protected from spambots. You need JavaScript enabled to view it. or 617.542,8010).

Press Releases

NCLC and ACLU File Lawsuit against U.S. Department of Education Over Failure to Disclose Debt Collection Practice Data

Concerns That Practices May Disproportionately Harm Borrowers of Color

Links to Complaint and Exhibits (see Exhibit 1 for initial FOIA request) are available at the end of this press release
FOR IMMEDIATE RELEASE: MARCH 30, 2016; Contacts

BOSTON — The National Consumer Law Center (NCLC), American Civil Liberties Union, and ACLU of Massachusetts filed a lawsuit today against the U.S. Department of Education seeking details about the agency’s debt collection policies and their potential impact on borrowers of color.

NCLC and the ACLU filed the Freedom of Information Act (FOIA) lawsuit in U.S. District Court in Boston charging the agency failed to fully disclose critical information related to the Education Department’s oversight of the private companies collecting on federal student loans. 

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Report Documents Heirs Struggling to Save Family Homes, March 23, 2016

Contact: Jan Kruse, 617-542-8010, This email address is being protected from spambots. You need JavaScript enabled to view it. 

CFPB Urged to Help “Successor” Homeowners Stave off Foreclosures
See full report, homeowner narratives, charts and additional materials

(WASHINGTON) An unsolved problem of the 2008 foreclosure crisis is the challenge faced by tens of thousands of homeowners across the nation fighting foreclosure of a home they inherited or were awarded in a divorce, and the Consumer Financial Protection Bureau should move quickly to address the problem, according to a new National Consumer Law Center report Snapshots of Struggle: Saving the Family Home after a Death or Divorce. “Many of these family members are domestic violence survivors awarded a home in a divorce, widows, widowers, and newly single parents struggling to raise children after the death of a spouse,” says National Consumer Law Center Attorney Alys Cohen, who authored the report. “It is urgent that the Consumer Financial Protection Bureau quickly finalize and implement its proposed rule to ensure these families, many already reeling from tragedy and trauma, may remain in their homes.”

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Press Release: NCLC and NACBA Laud CFPB for Stopping Illegal Practices by Student Loan Servicers and U.S. Dept. of Education Debt Collectors

FOR IMMEDIATE RELEASE: March 8, 2016
Contacts: National Consumer Law Center: Jan Kruse This email address is being protected from spambots. You need JavaScript enabled to view it.; 617.542.8010
NACBA: Maureen Thompson This email address is being protected from spambots. You need JavaScript enabled to view it.; 703-276-3251

National Consumer Law Center and NACBA Laud CFPB for Stopping Illegal Practices by Student Loan Servicers and U.S. Dept. of Education Debt Collectors


(BOSTON) Advocates at the National Consumer Law Center (NCLC) and the National Association of Consumer Bankruptcy Attorneys (NACBA) applauded the Consumer Financial Protection Bureau (CFPB)for taking action against debt collectors and servicers who took advantage of student loan borrowers by making illegal garnishment threats and using illegal automatic default provisions in loan contracts.
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FCC’s Lifeline Proposal Would Bring Affordable Broadband Internet to Low-Income Households

FOR IMMEDIATE RELEASE: March 8, 2016   ||   Contacts: Jan Kruse, This email address is being protected from spambots. You need JavaScript enabled to view it., 617-542-8010 or Olivia Wein, This email address is being protected from spambots. You need JavaScript enabled to view it. or 202-452-6252

(WASHINGTON) Today, Federal Communications Commission (FCC) Chairman Wheeler and Commissioner Clyburn have announced a Lifeline proposal for consideration by the Commission at its March 31, 2016 meeting. The proposal provides a thoughtful framework for modernizing the federal low-income telecommunications discount program to include affordable broadband Internet service. “Access to the Internet is a necessity, not a luxury, and low-income households need affordable, quality 21st century communications,” said National Consumer Law Center attorney Olivia Wein.
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