Media Center

NCLC in the News

Select media clips. Journalists interested in speaking with an expert at the National Consumer Law Center should contact Jan Kruse (This email address is being protected from spambots. You need JavaScript enabled to view it. or 617.542,8010).

Press Releases

National Consumer Law Center Files FOIA Lawsuit Against U.S. Department of Education

FOR IMMEDIATE RELEASE: November 16, 2018
National Consumer Law Center contact: Stephen Rouzer, This email address is being protected from spambots. You need JavaScript enabled to view it., (202) 595-7847


NCLC Seeks to Obtain Records Concerning the Department’s Servicing of Defaulted Federal Student Loans

BOSTON, M.A — The National Consumer Law Center filed a federal lawsuit today against the U.S. Department of Education, asking the court to compel the Department to comply with a Freedom of Information Act (FOIA) request submitted by NCLC on October 10, 2017. The complaint, filed in the U.S. District Court for the District of Massachusetts, seeks the immediate release of records in connection with the Department’s contractual arrangements with Maximus Federal Services, Inc. or the Default Resolution Group.  
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Consumer Groups Welcome Bipartisan Legislation to Stop Misleading “Spoofed” Robocalls

For Immediate Release: November 16, 2018

WASHINGTON, DC — A new bipartisan bill introduced in the Senate will address the growing problem of “spoofed” robocalls that use fraudulent caller identification information to disguise the caller’s true identity.

Introduced by Senators Thune (R-S.D.) and Markey (D-Mass.), the Telephone Robocall Abuse Criminal Enforcement and Deterrence (TRACED) Act would direct the Federal Communications Commission (FCC) to develop rules requiring providers of telephone voice services to implement an effective framework for authenticating calls to better enable them to identify and stop unwanted calls before they reach the consumer. It would also increase potential civil forfeitures and criminal fines for intentional violations of the Telephone Consumer Privacy Act (TCPA).

The National Consumer Law Center, Consumer Reports, and Consumer Federation of America applaud the Senators and welcome the progress in the effort against unwanted robocalls.
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Beware Holiday Shoppers: Deferred Interest Promotions Promise No Interest Now, but Can Cost Big Bucks Later

FOR IMMEDIATE RELEASE: November 15, 2018
National Consumer Law Center contacts: Chi Chi Wu (This email address is being protected from spambots. You need JavaScript enabled to view it.) or Jan Kruse (This email address is being protected from spambots. You need JavaScript enabled to view it.), (617) 542-8010
Download NCLC infographic of big ticket holiday gifts’ cost at time of purchase and with deferred interest: http://bit.ly/2z947C7

Boston - As Black Friday approaches, the National Consumer Law Center warns holiday shoppers of a lurking danger in the local mall, big box store or online: deferred interest promotions on credit cards. These promotions entice consumers with promises such as “no interest for 12 months” or “0% interest until December 2019,” but there is a debt trap at the end. Consumers who don’t pay off the entire balance before the promotional period ends will be hit with a huge lump sum interest charge going back to the date that they bought the item, even on amounts that have been paid off. Check out NCLC’s infographic highlighting some popular big ticket gifts and their costs with deferred interest versus mainstream credit cards to show the pitfalls of these promotions.
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National Consumer Law Center Foreclosure Experts Train Attorneys in Puerto Rico to Help Stave Off Foreclosures in the Wake of Hurricane Maria

For Immediate Release: October 26, 2018
Contact: Jan Kruse, This email address is being protected from spambots. You need JavaScript enabled to view it. or (617) 542-8010

Boston - The year-long moratoriums on foreclosures and legal actions in Puerto Rico due to Hurricane Maria are expiring. To address this potential foreclosure crisis, National Consumer Law Center staff attorneys Alys Cohen and Geoff Walsh traveled to San Juan to conduct a Foreclosure Prevention training on October 3, 2018. The day-long training was held at the San Juan Convention Center to accommodate over 200 legal services and pro bono attorneys in attendance as part of NCLC’s Disaster Relief & Consumer Protection Project.
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New Report Finds 90 Million Americans Exposed to Larger, Longer Triple-Digit Interest Predatory Loans

For Immediate Release: October 18, 2018

National Consumer Law Center contact: Jan Kruse, This email address is being protected from spambots. You need JavaScript enabled to view it. or (617) 542-8010

NCLC 50-State Review of Consumer Protection Laws for a $10,000 Five-Year Installment Loan

Download the full report, including summaries of the laws of 50 states and Washington, D.C., plus a map, charts, and tables, complete list of recommendations, and a summary of the laws in each state and the District of Columbia that apply to a $10,000 five-year non-bank loan. http://bit.ly/2QOp6AG 

Boston - Everything that is wrong with a high-cost loan is only made worse when the loan is larger and longer. Yet, 12 states place no numerical cap at all on the annual percentage rate (APR) for a $10,000 five-year non-bank installment loan, leaving 90 million people in the United States subject to triple-digit annual percentage rates (APR) on predatory installment loans, according to a new report from the National Consumer Law Center. These high-cost installment loans can trap people in a cycle of debt that can be nearly impossible to escape.
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Grupos de Interés Púbico Aplauden a la FHFA por Ampliar Recursos para Prestatarios con Conocimientos Limitados del Inglés

FOR IMMEDIATE RELEASE: Oct. 16, 2018

CONTACTS:
Carter Dougherty, Americans for Financial Reform, This email address is being protected from spambots. You need JavaScript enabled to view it., (202) 251-6700
Jan Kruse, This email address is being protected from spambots. You need JavaScript enabled to view it., (617) 542-8010

WASHINGTON – Hoy, un grupo de organizaciones por los derechos civiles y en defensa de los consumidores, incluyendo Americans for Financial Reform Education Fund, the Center for Responsible Lending, Connecticut Fair Housing Center, Consumer Action, Empire Justice Center, National CAPACD, National Consumer Law Center, National Fair Housing Alliance, and UnidosUS, reunidos por el grupo de trabajo Americans for Financial Reform Language Access Task Force, aplaudieron a la Agencia Federal de Financiamiento a la Vivienda (FHFA, por sus siglas en inglés) por lanzar el repositorio de traducciones de hipotecas (Mortgage Translations, por su nombre en inglés). Varias de nuestras organizaciones son miembro del grupo de trabajo de acceso a idiomas de la FHFA y han trabajado con la FHFA para desarrollar este repositorio.

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Public Interest Groups Applaud FHFA Move to Expand Resources for LEP Borrowers

FOR IMMEDIATE RELEASE: Oct. 16, 2018

CONTACTS: 
Carter Dougherty, Americans for Financial Reform, This email address is being protected from spambots. You need JavaScript enabled to view it., (202) 251-6700 
Jan Kruse, This email address is being protected from spambots. You need JavaScript enabled to view it., (617) 542-8010

Public Interest Groups Applaud FHFA Move to Expand Resources for LEP Borrowers (Leer en Español)

WASHINGTON, D.C.- Today, a group of civil rights and consumer advocacy organizations, including Americans for Financial Reform Education Fund, the Center for Responsible Lending, Connecticut Fair Housing Center, Consumer Action, Empire Justice Center, National CAPACD, National Consumer Law Center, National Fair Housing Alliance, and UnidosUS, convened by the Americans for Financial Reform (AFR) Language Access Task Force, applauded the Federal Housing Finance Agency (FHFA) for launching the Mortgage Translations clearinghouse. Many of our organizations are members of FHFA’s Language Access Working Group and have worked with FHFA on developing the clearinghouse.

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Public Interest Groups Oppose CFPB Loosening Rules for Fintech Providers

FOR IMMEDIATE RELEASE: October 11, 2018

CONTACTS:
Carter Dougherty, This email address is being protected from spambots. You need JavaScript enabled to view it., (202) 251-6700
Jan Kruse, This email address is being protected from spambots. You need JavaScript enabled to view it., (617) 542-8010

CFPB Sandbox for Financial Services Firms Sacrifices Consumer Protections

WASHINGTON D.C. — A coalition of 50 public interest groups today sharply criticized the Consumer Financial Protection Bureau’s proposal to gut important consumer protection rules, especially for fintech companies, arguing the agency does not have the authority to create potentially unlimited exemptions from the very regulations that the CFPB is obligated to enforce.
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