Criminal Justice Debt

  • Crain & Serna v Accredited Surety and Casualty Co., et al., Case No RG1900-4509 Complaint and Press Release
    NCLC has filed a class-action lawsuit, with our partners at Lieff Cabraser Heimann & Bernstein LLP, Justice Catalyst Law, Public Counsel, and Towards Justice, in which we are challenging a scheme to inflate the price of bail premiums in the state of California. The lawsuit was filed in California state court on Jan 29, 2019, against the surety companies that underwrite bail bonds and the state and national trade associations representing the bail bond industry. Plaintiffs allege that an unlawful antitrust conspiracy has kept bail bond premiums higher than they would be if the California bail-bonds market functioned competitively. This scheme, ongoing since at least 2004, has not only made bail bonds costlier for California consumers, but also resulted in more people spending time in jail while awaiting trial–separated from their families, jobs, and lives. The suit seeks damages for the hundreds of thousands of Californians who have overpaid for unlawfully inflated bail bond premiums and also injunctive relief to end the overcharges going forward.
  • Pearson et al v Hodgson and Securus Technologies, Inc, Case No. 18-1360,  Complaint and Press Release
    With our partners at Prisoners’ Legal Services, Harvard Law School’s Legal Services Clinic, and Bailey Glasser LLP, NCLC has filed a class-action lawsuit in MA federal court in which we are challenging an alleged illegal kickback scheme between the Bristol County Sheriff’s Office and telecom giant Securus Technologies that is nearly doubling the cost of privatized calls made by prisoners in Massachusetts correctional facilities. The challenge is based on Massachusetts laws restricting the ability of sheriffs to assess fees; this litigation targets a scheme by which the Bristol County Sheriff is attempting to get around those restrictions by contracting with the private vendor in order to extract revenues on his behalf. The suit seeks an injunction prohibiting the kickback scheme and monetary relief in the amount of the unjust enrichment generated by the practice.

Debt Collection

  • Yasmine Lamar v. I.Q. Data International, U. S. District Court, N.D. Ill. Case No. 20-cv-377 Complaint.
    A Chicago landlord-tenant ordinance prohibits landlords from seeking to collect attorney fees for evictions. This FDCPA proposed class action seeks damages for the hundreds of tenants who have been dunned and sued for attorney fees by the defendant debt collector.
  • Judith Reimann and Michael DaRonco v. Erica L. Brachfeld, The Brachfeld Law Group, Midland Funding, LLC, and Midland Credit Management, LLC, Alameda County Superior Court Action No. RG-10-529702 Complaint.
    This State Rosenthal Act Fair Debt Collection suit against Midland and a law firm in California was filed in 2010, alleging the defendants used false affidavits of personal knowledge in collection actions, and that the law firm used automated procedures for sending dunning letters and filing lawsuits with little to no meaningful attorney input. Class certification was granted in October, 2019, and trial is expected in 2021.
  • Waite v. Consumer Credit Services, Denver District Court # 2020CV3415 Complaint and Press Release.
    NCLC, along with Towards Justice, a Colorado nonprofit, and Dan Vedra, has filed a class action complaint in state court in Denver attacking improper medical debt collection practices. The defendant is a debt collection company, Consumer Credit Services (“CSC”), which works in conjunction with the state’s hospital system, UC Health, to collect unpaid medical bills. The complaint alleges that patients who are dunned or sued are confused, misled and have their privacy invaded because CSC acts and sues in its own name, and requires disclosure of private medical information from patients who contest the services they receive, but in fact may not itself own the debt. On the other hand, if CSC does own the debt, then it is violating Colorado’s debt buyer law which requires that when a suit is filed, the debt buyer attach ample information about the charges being sued on and the assignment of the debt to the debt buyer.
  • White v. Fein, Such & Crane, LLP Amended Complaint asserting that law firm pursuing foreclosures attempted to collect fees and costs for services that were not performed or for services for which it could not legally collect.

Fair Credit Reporting

  • NCLC v Andrew Saul, Commissioner of Social Security Administration Case 1:20-cv-12253 Complaint.
    This lawsuit, filed in in the United States Federal District Court for the District of Massachusetts is to enforce NCLC’s FOIA request sent to the Social Security Administration regarding its contract with LexisNexis for the Accurint database. SSA uses Accurint to search for alleged “non-home real property” and terminate SSI benefits as a result. Many reports of false matches have been brought to light, as Lexis and SSA are attempting to argue this product is not a consumer report under the FCRA.
  • Robinson v National Student Clearinghouse, April 18, 2019 Complaint
    The Francis & Mailman firm, along with the National Consumer Law Center and  Justice Catalyst Law, filed a class action lawsuit against the National Student Clearinghouse (“NSC”) in the United States Federal District Court for the District of Massachusetts.  The suit alleges that NSC maintains vast databases housing detailed information about college students and their college enrollment history from which it sells reports to potential creditors, insurers and employers among others.  As such, the complaint asserts that NSC is a credit reporting agency under the Federal Fair Credit Reporting Act and the Massachusetts Credit Reporting Act and that it has violated those statutes by requiring unlawful and excessive charges for consumers to access their files.  The complaint also asserts that the disclosure overcharges constitute unfair conduct in violation of the Massachusetts Consumer Protection Act. The plaintiff seeks to have the overcharging practices enjoined, the unlawful and excessive charges returned, applicable statutory damages and punitive awards for the willful and knowing violations of the consumer statutes.

Mortgage Satisfactions

  • Maddox v. Bank of New York Mellon Complaint

This putative class action seeks penalties for untimely filing mortgage loan satisfactions of record.

Racial Justice

  • Henderson v Vision Property Management, LLC , Case No. 2:20-cv-12649-SFC-RSW. Class Action Complaint and Press Release, Sept. 29, 2020.
    NCLC, along with co-counsel NAACP Legal Defense and Educational Fund, Inc., ACLU of Michigan, and the Michigan Poverty Law Program, filed a federal class-action lawsuit against Vision Property Management, LLC and related entities in the U.S. Eastern District of Michigan. The lawsuit alleges that Vision purchased approximately 1,000 dilapidated homes in Southeastern Michigan and then sold many of them at a huge markup to homebuyers under contracts that were structured to fail. Vision promised these buyers a path to homeownership, but the terms of its contracts made that goal nearly impossible to achieve. The lawsuit, asserting claims under federal and Michigan civil rights and consumer protection laws, alleges that the company targeted Black communities in the Detroit, Inkster, and Flint areas.

Retail Installment Sales Contract Abuses

  • Greene v. Carolina Lease Management Group, Jones County Superior Court No. 21 CvD 134.
    The class counterclaim filed in response to a replevin action alleges that Mr. Greene entered into a rent to own contract for a storage shed with Carolina Lease Management Group. The agreement provided that after 4 years of monthly payments, the shed would be his. Under North Carolina law, this agreement is a retail instalment sale, and the interest being charged is more than twice what North Carolina law allows. The counterclaim seeks to have this form of contract, which a few hundred other North Carolina residents have likely entered into, declared void, and damages awarded for the associated UDAP and fair debt collection violations.

Student Loans

  • NCLC v. U.S. Department of Education, Case No. 1:18-cv-12399, Complaint
    The National Consumer Law Center has filed a federal lawsuit against the U.S. Department of Education, asking the court to compel the Department to comply with a Freedom of Information Act (FOIA) request submitted by NCLC on October 10, 2017. The complaint, filed in the U.S. District Court for the District of Massachusetts, seeks the immediate release of records in connection with the Department’s contractual arrangements with Maximus Federal Services, Inc. or the Default Resolution Group. A report released in 2014 by NCLC, found that many borrowers unnecessarily are having their wages, Social Security and Earned Income Tax Credits seized by the federal government and that these abuses are rooted in structural problems related to the Department’s contracts with private collection agencies. The information sought by NCLC’s FOIA request is intended to determine what the Department of Education is telling its contractors what to do and not to do in their collection efforts.
  • Barber, Jenkins et al vs Devos and U.S. Department of Education, Case No. 1:20-cv-01137, Amended Complaint and Press Release, May 7, 2020. Share your story if you have had wages garnished in 2020 for a student loan. NCLC and Student Defense, with support of the Student Borrower Protection Center filed an emergency APA lawsuit in the D.C. District Court against the U.S. Department of Education seeking to stop its garnishment of wages from defaulted student loan borrowers and to force the agency to immediately comply with Sec. 3513 (e) of the CARES Act that mandates that all such collections be ceased until at least next September. As reported by the Washington Post, the Education Dept. estimates that 285,000 borrowers are still having their wages garnished.  A motion for injunctive relief class certification has also been filed.
  • Bodor v Maximus Federal Services, Inc. Case No. 5:19-cv-05787-EGS in the U.S. District Court for Eastern Pennsylvania, December 19, 2019. Complaint and press release. Memorandum Opinion Denying Defendant’s Motion for Summary Judgment, October 22, 2021
  • Bryant v. Navient Corp. – Case No. 12-36689-BJH13 in the U.S. Bankruptcy Court, N.D. Texas, Dallas Division. Complaint.
    This is a putative class action on behalf of numerous student loan borrowers across the country against the Department of Education and two of its servicers, Navient and Direct Loan Servicing. Filed in November, 2019, the suit seeks relief for the many student loan borrowers who made payments on their loans through their Chapter 13 plans, but whose payments were routinely returned to the Trustee, were then deposited in the Court Registry (where they are inaccessible to the borrowers), and were not credited to their loan accounts with the Department of Education. The problem is largely a result of the Department of Education changing servicers during the pendency of the borrowers’ Chapter 13 plans. After making the switch of servicers, neither the Department of Education nor the servicers filed an amended proof of claim with the bankruptcy court or a notice of address change listing a different or new address for payment for any of these borrowers. As a result, hundreds of thousands of dollars is languishing in the Unclaimed Funds Registry of scores of bankruptcy courts throughout the country.