Car Sales and Financing

Debt Collection and Debt Settlement

Fair Arbitration


Foreclosure Mediation


Manufactured Homes

Mortgage Servicing

  • Model State Law on Mortgage Servicing: An Outline, December 2010

Payroll Cards

Payday Loans and Usury

Student Loans

Tax Consumer Issues

Unfair and Deceptive Practices

Consumer Protection in the States: A 50-State Report on Unfair and Deceptive Acts and Practices Statutes, February 2009; Press Release; State-by-State Analysis of State UDAP Statutes


  • Fact Sheet: What States Can Do to Help Consumers: Energy Insecurity, January 2020
  • Issue brief: Model Utility Consumer Protections When Natural Disasters Strike, August 2018