Robocalls & Telemarketing

Robocalls compromise privacy and public safety, undermine the federal Lifeline telecommunications program by using up low-income consumers' limited minutes, and subject vulnerable consumers to harassing and intrusive telemarketing and debt collection tactics. NCLC works to defend and strengthen consumer laws, particularly the federal Telephone Consumer Protection Act (TCPA), to protect consumers from abusive and illegal practices.

State-by-State Robocall Data (2017)

The problem is worse than it seems. Hover over your state on the map below to see just how many robocalls were made to your friends and neighbors last year (total appears below the map). Many of these calls were made illegally, to cell phones without consent.


Source: YouMail, Robocall Index (2017)

The Federal Communications Commission has taken aim at scam and spoofed (disguised number) calls but receives frequent requests for exemptions from consumer protection laws from some of the largest banks, telemarketers, and debt collectors. Data shows that large banks and credit card companies consistently rank among the top sources of robocalls. Legitimate businesses making illegal calls to cell phones without consent has led to 2017 being the worst year on record for robocalls.

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** Callers appearing more than once made outbound calls from more than one number. Source: YouMail, Robocall Index (2018)

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Take Action!
Have you or a loved one been harassed by a bank or debt collector with robocalls to your cell phone? Help #EndRobocalls.

Tell the FCC and Congress to stop these unwanted robocalls to cell phones.


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