Julie FisherPresenter: Julie Fisher-Rowe, Opportunity Agenda

In our efforts to persuade policy makers and general audiences to act on the issues we care about, we often encounter one recurring barrier: fear. Some audience members are worried, anxious and scared about a number of issues facing the country today. We need to be strategic in our communication and tell an affirmative, positive story that moving forward is more important than ever.

In this webinar, Julie Fisher-Rowe of the Opportunity Agenda, a communications firm focused on social justice, will present messaging research designed to counter these fear narratives with positive stories about values, diversity, contributions and participation. The Opportunity Agenda will share what it has learned about audiences, values, important themes, and tested language. And finally, they will provide a few ideas about how to move these audiences to positive action in today's climate.



Event Date 04-27-2017 2:00 pm
Event End Date 04-27-2017 3:30 pm
ow smPresenters:

Odette Williamson (left), National Consumer Law Center and Sarah Bolling Mancini, National Consumer Law Center

Land installment contracts, also known as "contracts for deed," have long been a poor replacement for mortgage loans in credit-starved communities. In these transactions, the purchaser is required to take on all the obligations of homeownership, while making monthly payments to the seller, but can be evicted like a tenant for missing a single payment. Now, Wall Street-backed investors are using these transactions to turn a profit off the glut of foreclosed homes around the country.

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*Note: Due to technical difficulties this recording is delayed. Video begins about 5-10 minutes into the first part of the presentation.
Event Date 09-15-2016 2:00 pm
Event End Date 09-15-2016 3:30 pm
lifeline webinar

Presenters: Cheryl A. Leanza (A Learned Hand Consulting),  Andy Lomeli (National Hispanic Media Coalition), Olivia Wein (National Consumer Law Center)

The low-income Lifeline telephone assistance program has been increasing the affordability of telephone service since the Reagan and Bush administrations. Starting at the end of 2016, the Obama Administration has modernized the program to support the affordability of broadband service.

Event Date 08-08-2016 2:00 pm
Event End Date 08-08-2016 3:30 pm
Webinar speakersPresenters: Kate Lang, Justice in Aging, Michael Walters, Center for Elder Rights Advocacy and Pro Seniors, Inc. and Persis Yu, National Consumer Law Center

The Treasury Offset program provides for collection of Federal debts through offset of Social Security benefits. One of the more common scenarios for hotline advocates involves clients who are facing garnishment of their Social Security benefit due to default on a student loan. In many cases, the senior may have guaranteed the loan for a child. The National Consumer Law Center, Justice in Aging, and the Center for Elder Rights Advocacy present a webinar regarding how to advise clients who are facing this significant problem. These cases present unique challenges for hotline attorneys due to the complexity of the rules governing beneficiaries seeking forgiveness of a Federal debt due to disability or other reasons. The webinar is particularly directed toward legal hotline advocates and managers.

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Event Date 07-28-2016 2:00 pm
Event End Date 07-28-2016 3:30 pm

Presenters: Crimmins, Ruben and Capehart


Betsey Crimmins, Senior Attorney, Elder, Health, and Disability Unit, Greater Boston Legal Services

A.J. Ruben (center), Supervising Attorney, Disability Rights Vermont

Andrew Capehart, Assistant Director, National Adult Protective Services Association

It has been said that we cannot prosecute our way out of the problem of elder abuse. A myriad of complex legal issues arise from typical scenarios of elder abuse, neglect and financial exploitation that are uniquely addressed by civil legal providers working in collaboration with APS and P&A attorneys. Legal remedies such as asset recovery, revoking PoAs, removal of abusive guardians, restoring public benefits, recession of property transactions, contracts and wills, housing fairness, and Olmstead remedies are at the very center of assuring the independence, safety, and financial security of older adult and people with disabilities who fall victim to elder abuse. This webinar will explore best practice models of collaborations between legal provider, adult protective services, and protection and advocacy networks in responding to the most difficult legal issues arising from elder abuse.

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Additional sponsorship for these Webinars are provided by a grant from the Administration for Community Living. This webinar is part of a series of National Elder Rights Training Project webinars for the National Legal Resource Center.

If you have any questions email This email address is being protected from spambots. You need JavaScript enabled to view it.

Event Date 06-30-2016 2:00 pm
Event End Date 06-30-2016 3:30 pm

Speakers: Marson, Wood and Stiegel

Daniel Marson
, J.D., Ph.D., Department of Neurology at the University of Alabama at Birmingham (UAB)

Erica Wood (center), Asstistant Director, American Bar Association Commission on Law and Aging

Lori Stiegel, J.D., Senior Attorney, ABA Commission on Law & Aging

Incidences of elder abuse, exploitation, or other forms of mistreatment of older adults by family members, friends and other trusted adults, are on the increase. Uncovering and remedying elder abuse or exploitation often involves determining what an older person that may be experiencing cognitive decline understands or understood in the past. For example, signing a contract or other legal document which transfers significant legal rights may constitute exploitation if the person did not fully understand the transaction or comprehend the implications of what they were doing. This webinar will discuss the legal standards of capacity necessary for valid transactions involving wills, contracts, Powers of Attorney, and guardianship or conservatorship. Diminished cognitive capacity may contribute to an older adult's vulnerability to undue influence and other instrumentalities of elder abuse and exploitation. The speakers will discuss cognitive capacity, consent and undue influence.

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Additional sponsorship for these Webinars were provided by a grant from the Administration for Community Living. This webinar is part of a series of National Elder Rights Training Project webinars for the National Legal Resource Center.
Event Date 06-29-2016 2:00 pm
Event End Date 06-29-2016 3:30 pm
Naomi Karp and David Kirkman

Naomi Karp (Office of Older Americans, Consumer Financial Protection Bureau)
David Kirkman (Consumer Protection Division, North Carolina Department of Justice)

Financial exploitation of older adults is the most common form of elder abuse and costs older adults billions of dollars each year. Victims are robbed of their resources, independence and dignity.
State and federal governments are often first responders and can play key roles in protecting older consumers. Government agencies have developed the expertise and tools to fight scammers, help victims, and make policy and practice recommendations to key stakeholders.
Additional sponsorship for this Webinar is provided by a grant from the Administration for Community Living. This webinar is part of a series of National Elder Rights Training Project webinars for the National Legal Resource Center.

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Event Date 06-15-2016 2:00 pm
Event End Date 06-15-2016 3:30 pm
Presenters: Thomas Shapiro and Amy Troub
Presenters: Thomas Shapiro (Director, Institute on Assets and Social Policy, The Heller School, Brandies University) and Amy Traub (Senior Policy Analyst, DEMOS)

Historical discrimination and the financial devastation of the Great Recession has led to extreme wealth inequality and a widening racial wealth gap between households of color and white households. Advocates and policymakers seek to develop policies to build wealth and opportunity in households of color and close the gap.

Researchers from Demos and Brandies University's Institute on Assets and Social Policy have introduced a new tool - the Racial Wealth Audit - to evaluate the impact of various policies on the wealth gap between white, African-American, and Latino households.



Event Date 05-19-2016 2:00 pm
Event End Date 05-19-2016 3:00 pm
This webinar will focus on the intersection of elder financial abuse and public benefits cases, including the underlying financial stresses of elders who are vulnerable to these types of abuses. We will discuss benefits that can be compromised such as Social Security and Medicaid as well as strategies and tactics to educate older adults and their caregivers, resolve cases and restore benefits. The webinar will cover such topics as power of attorney abuse, breach of fiduciary duties, and Medicaid hardship waiver applications.
Event Date 02-16-2016 2:00 pm
Event End Date 02-16-2016 3:30 pm