NCLC et al. submitted reply comments urging the FCC not to classify all forms of VoIP as a telecommunications service, as doing so would undermine enforcement efforts against those VoIP providers that expose U.S. subscribers to criminals.
NCLC, National Consumers League, Consumer Action, and Electronic Privacy Information Center filed Reply Comments urging the Federal Communications Commission to strengthen its rules to require blocking scam calls and texts, prohibit foreign calls that spoof U.S. phone numbers, and to improve rules under the Telephone Consumer Protection Act to make it easier for consumers to…
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NCLC and the Joint Trade Associations comment to the FCC regarding methods to improve the STIR/SHAKEN Call Authentication Framework to better protect consumers from unwanted scam and spam calls.
Read More about Comments of Groups Regarding the Efficacy of STIR/SHAKEN Caller ID Authentication
Task force aims to solve America’s $158 billion fraud problem.
There are strategies that would reduce or even eliminate harmful scam calls by holding the VoIP providers liable for their failure to police their own businesses.
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NCLC advocates provided information about scam calls and text messages to congressional investigators for the Joint Economic Committee. The letter addressed the causes behind the proliferation of scam calls and texts, their economic impact on subscribers, and what can be done to stop them.
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You get a call out of the blue. The caller insists you owe money and says you’ll be arrested if you don’t pay immediately. You have no idea what she’s talking about. What do you do? The FTC says that Global Circulation, Inc. (which did business using names like Consumer Impact Recovery and Total Mediation Solutions) used…
Reply comments from nine national consumer and privacy groups in response to the docket initiated solely by Chairman Carr entitled “Delete, Delete, Delete.” We urge the Federal Communications Commission (Commission or FCC) to prioritize protecting consumers from widescale fraud and invasion of privacy facilitated through unwanted and illegal calls and text messages placed through the…
Insurance Marketing Coalition Ltd. v. FCC, et al., No. 24-10277 (11th Cir.) This case was brought by an insurance trade group against the FCC to challenge the validity of the FCC’s One-to-One Consent Rule, which would require telemarketers to obtain consent directly from a consumer before robocalling them. The Rule would have eliminated billions of…
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Technical Support Scams Cost Older Consumers $175M in Losses Last Year
Read More about FTC Expands Telemarketing Rules to Cover Technical Support Scams
NCLC fully supports the FTC’s proposal to amend the TSR to include inbound technical support calls in response to a solicitation to help protect consumers from these scam calls.
