Cracking the Code: Understanding and Overcoming Language Barriers in Consumer Finance
This report covers the ways that financial institutions across the financial services industry serve, or fail to serve, people with limited English proficiency.
Filter By
This report covers the ways that financial institutions across the financial services industry serve, or fail to serve, people with limited English proficiency.
This companion report to Too Damn High focuses on steps that state and local governments and advocates can take to address junk fees.
Read More about "What the Heck, Dude!": How States Can Fight Rental Housing Junk Fees
Report discusses state and local laws addressing rental housing junk fees and provides recommendations to protect renters.
Airing on KUER 90.1/ NPR Utah on August 28, 2024, Macy Lipkin interviews Ariel Nelson in coverage of rental housing junk fees and efforts to regulate them. The Federal Trade Commission is considering a rule that would prohibit hidden or misleading fees for any business. Ariel Nelson, a staff attorney with the National Consumer Law Center, has seen…
This is a petition urging the CFPB to open a rulemaking under the Equal Credit Opportunity Act (ECOA) to define residential real estate leases as “credit” and landlords as “creditors” under the ECOA for two limited purposes:
New guidance addresses how the Fair Housing Act protects renters from common tenant screening practices, including use of AI