Existing law governing repossession of motor vehicles and other personal property leaves consumers vulnerable to the whims of creditors and largely in the dark as to the nature of the process. Secured creditors can, without any court or other government supervision, decide when to repossess the consumer’s property, seize it without notice, and sell it…
Unsafe cars, whether caused by prior wreck or flood damage, or other causes, are a danger to drivers, passengers, and other road users. Serious flood damage to vehicles is a regular and growing occurrence. In 2017, Hurricanes Irma and Harvey flooded almost one million cars in a two week period. And estimates are that about…
Pricing for add-on products sold by car dealers, such as service contracts, GAP (Guaranteed Asset Protection), and window etching, is not transparent o consistent. Consumers, and even most regulators, lack information about what car buyers are charged for these products and what a reasonable price might be. Dealers decide what to charge each consumer and…
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California Combating Auto Retail Scams (CARS) Act will make buying a new or used vehicle in California more affordable and less risky.
When America set out to replace welfare with work, it was generally recognized that the transportation needs of new workers would have to be met in order for this reform policy to succeed. Four years after the full implementation of welfare reform, the lack of an adequate transportation solution has emerged as one of the…
Read More about Driving Out of Poverty in Private Automobiles
While the market for auto lending at first appears to be highly competitive, manyconsumers lack the ability to obtain accurate information about price. In many markets,uninformed consumers can “free ride” off the knowledge of informed consumers. However, the market for auto lending differs from traditional markets because priceultimately depends upon both the credit worthiness of…
Complaint Alleges Jaffarian Volvo Toyota Charged Black and Hispanic Customers Higher Prices and Markups for Add-On Products and Services Than Similarly Situated White Customers BOSTON — Attorney General Maura Healey announced today that her office is suing a Haverhill car dealership for engaging in unfair, deceptive, and discriminatory pricing practices against Black and Hispanic customers by illegally…
Read More about AG Healey Sues Haverhill Car Dealership for Pricing Discrimination
The petition, signed by six national public interest organizations who represent car buyersacross the country, demonstrates that despite agreeing to terms in signed credit contracts, car dealers regularly refuse to follow through with the original agreement with buyers, and typically engage in yo yo tactics by claiming the transaction depends on the dealer’s ability to…
Read More about Petition for Rulemaking Concerning the Finality of a Car Purchase (Yo-Yo Financing)
NCLC will pursue common-sense regulatory and legislative reforms to ensure fairness, fight fraud, and protect consumers in 2025.
This NCLC Digital Library article lists 12 ways to recover for used car defects despite the dealer selling the car “as is.”
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This is a set of high level principles from civil society groups regarding connected car protections for survivors of domestic and sexual abuse. Connected car systems often make it very difficult for consumers to be aware of and to prevent the sharing of detailed driving data to other parties and this is particularly dangerous for…
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NCLC joined other consumer and workers’ rights advocates in this case involving equitable estoppel and forced arbitration. The amicus brief explains how an arbitration-specific version of equitable estoppel imposed by some courts to allow non-signatories to enforce an arbitration clause is wholly divorced from the traditional principles and interpretations of the doctrine, which require a…
