CFPB Must Supervise Auto Finance, Debt Collection, Credit Reporting, and International Remittance Industries
Rigorous Supervision Is Needed to Protect People from Financial Abuse
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USA Today: How to get the best car loan before you visit the dealership
Appearing in USA Today on Aug. 14, 2025, Susan Tompor talks to John Van Alst, senior attorney at the National Consumer Law Center about how borrowers can save money and get the best financing for a vehicle purchase. About 75% of car buyers who finance cars and trucks do so at the dealership, said John…
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AG Healey Sues Haverhill Car Dealership for Pricing Discrimination
Complaint Alleges Jaffarian Volvo Toyota Charged Black and Hispanic Customers Higher Prices and Markups for Add-On Products and Services Than Similarly Situated White Customers BOSTON — Attorney General Maura Healey announced today that her office is suing a Haverhill car dealership for engaging in unfair, deceptive, and discriminatory pricing practices against Black and Hispanic customers by illegally…
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The New York Times: What to Do if You Fall Behind on Auto Loan Payments
Originally appearing in The New York Times on October 11, 2024, Ann Carrns interviews John Van Alst for coverage of how more automobile owners are falling behind on their payments, and a new report that suggests that lenders have sometimes been overzealous in repossessing cars. Americans depend on cars to drive to jobs and doctor…
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ProPublica: What No One Tells You About Car Loan Deferments
Appearing in ProPublica on September 12, 2024, Byard Duncan, Ryan Gabrielson, and Lucas Waldron interviewed John Van Alst for a story about how if you defer a car payment, you’ll likely end up owing more at the end of your loan. ProPublica also provides a free auto loan calculator tool built to help borrowers figure…
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Broad Coalition of 104 Organizations Tell Congress to Support FTC CARS Rule
The Rule will bring some long overdue relief to car buyers who are tired of dishonest pricing, and will pave a path for the FTC to pursue future rulemakings to regulate car dealers.
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CFPB to Hold Auto Lenders Accountable for Discrimination in Auto Lending
Yesterday the Consumer Financial Protection Bureau (CFPB) announced it would hold banks and other lenders liable for any auto loans in their portfolio that are discriminatory. Consumer advocates were encouraged by the announcement and hope it is the first step toward eliminating unfair interest-rate markups by auto dealers. Dealers should not be allowed to sell…
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U.S. Senate Votes to Roll Back Consumer Bureau Effort to Thwart Auto Lending Discrimination
FOR IMMEDIATE RELEASE: APRIL 18, 2018 Boston – The U.S. Senate today voted to repeal guidance issued in 2013 by the Consumer Financial Protection Bureau to help auto finance companies avoid racial and ethnic discrimination by holding them accountable to fair lending laws. “It’s outrageous that the Senate voted to claw back this five-year old…
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Consumer Advocates Applaud FTC for Moving Forward with CARS Rule
Today, the Federal Trade Commission (FTC) announced its final rule targeting deceptive conduct in the sale and financing of motor vehicles, titled the “Combatting Auto Retail Scams” (CARS) Rule.
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Los Angeles Times: Why all Latino wealth is not equal
Originally appearing in Los Angeles Times/ De Los on July 19, 2023, Alejandra Molina looks at a new Brookings Metro report that examines the underlying causes of the wealth gap between Latino and white families and cites John Van Alst‘s report: Time to Stop Racing Cars: The Role of Race and Ethnicity in Buying and Using…
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Consumer Advocates Applaud Members of Congress for Supporting FTC Auto Dealer Rule
WASHINGTON – Today, U.S. Sen. Ed Markey and U.S. Rep. Pramila Jayapal led 17 members of Congress in a letter to Federal Trade Commission (FTC) Chair Lina Khan asking for commonsense rules against abuses in the sale and financing of motor vehicles. A large majority of American consumers rely on their car to get to…
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NBC News: "With car repossessions and home foreclosures rising, some Americans are living on a financial cliff"
Originally appearing in NBC News on April 29, 2023, Rob Wile, Rania Soetirto, and Jasmine Cui quote Sarah Bolling Mancini regarding where consumers can find help if at risk of losing their home or vehicles. Help is indeed available for homeowners, said Sarah Bolling Mancini, a senior staff attorney at the nonprofit National Consumer Law Center. Some of…
