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Comments to the FTC's Proposed Enforcement Policy Statement Regarding Personalized Pricing

September 25, 2026

These are comments from a coalition of consumer groups and consumer law academics regarding the Federal Trade Commmission (FTC)’s proposed guidance requiring disclosure of personalized (aka surveillance) pricing. The comments support the FTC proposal but urge the Commission to go further and ban some forms of personalized pricing.

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Comments on the FTC's Proposed Enforcement Policy Statement Regarding Personalized Pricing

September 25, 2026

This comment on the Federal Trade Commission’s proposed enforcement policy statement regarding personalized pricing urges the FTC to specify that the same policy applies to debt collection discounts and settlement offers, which are increasingly calculated using artificial intelligence or analytics.

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Comments on FCC Proposed Robocall Scorecard

September 22, 2026

These comments support the FCC’s proposal to create a Robocall Scorecard that rates voice service providers on their efforts to keep scams and other illegal calls off of their networks.

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Consortium for Constituents with Disabilities Sign On Re OMB Proposed Changes to Federal Grants

July 13, 2026

The CCD sign on comment letter strongly opposes the OMB proposed rule and describes how the OMB’s prohibition on diversity, equity, inclusion and accessibility (DEIA) and disparate impact liability by making this grounds for grant denials runs afoul of existing disability rights laws such as the Americans with Disabilities Act; the Individuals with Disabilities Education…

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FY 2027 LIHEAP Appropriations Testimony to House Appropriations Subcommittee on Labor, HHS, ED and Related Agencies

April 16, 2026

This Outside Witness Testimony on FY 2027 HHS LIHEAP Appropriations is directed to the House Appropriations Subcommittee on Labor, HHS, ED and related agencies.

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Comments Opposing CFPB Strategic Plan

April 17, 2026

NCLC joined comments urging the CFPB to fundamentally rewrite its draft Strategic Plan to reflect a vision that proactively and aggressively defends ordinary people while ensuring fair, transparent, and competitive financial markets. The draft plan presumes that consumer protection regulation is an “unwarranted burden, retreats from non-bank supervision, narrows the definition of actionable harm, de-emphasizes…

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Trump Administration Concocts New Plan to Disable CFPB

April 1, 2026

Proposal to Dramatically Reduce CFPB Staff Would Cripple Supervision of Banks and Fintech Lending Apps; Cut Enforcement Staff by 80%

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ProPublica: Credit Bureaus Are Leaving More Mistakes on Frustrated Consumers’ Reports Under Trump’s CFPB

March 10, 2026

Appearing in ProPublica on March 10, 2026, Joel Jacobs talks to Chi Chi Wu, director of consumer reporting at NCLC, about how TransUnion and Experian, have sharply reduced the share of consumer complaints they resolved in customers’ favor since the Trump administration began dismantling the CFPB. The credit bureaus “want to do as little as…

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American Banker: Experts weigh whether CFPB database tweaks help or hurt

February 13, 2026

Appearing in American Banker on Feb. 13, 2026, Kate Berry talks to April Kuehnhoff, senior attorney and Chi Chi Wu, director of consumer reporting and data advocacy at the National Consumer Law Center about the Consumer Financial Protection Bureau’s recent overhaul of its consumer complaint portal, with experts warning that the agency is adding “friction” to the…

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ICE Has Created a Disaster in Minnesota; The Financial Services Industry Can Help

February 9, 2026

Advocates Call On Lending, Debt Collection, Credit Reporting Companies to Ease Financial Impact on Families

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Bloomberg Law: US Law Overrides State Bans on Medical Debt Reporting, CFPB Says

October 27, 2025

Appearing in Bloomberg Law on Oct. 27, 2025, Evan Weinberger talks to Chi Chi Wu, director of consumer reporting and data advocacy at NCLC, about the Trump administrations claims that the Federal Credit Reporting Act (FCRA) takes precedence over state measures barring medical debt and other items on consumer credit reports. Premium increases could leave…

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Digital Library: What the CFPB’s Recent FCRA Preemption Guidance Gets Wrong

November 7, 2025

This article provides an overview of FCRA preemption, discusses why the new 2025 interpretive rule is wrong, and provides suggestions for state policy advocates on how to “preemption proof” their state laws.

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