The Department of Education announced that it will delay plans to seize tax refunds and garnish the wages of struggling student loan borrowers.
AFT Amends Complaint in Lawsuit Against Embattled Student Loan Servicer, Alleges MOHELA’s Misconduct Has Been Ongoing for Years
Read More about MOHELA Hit With Fresh Charges of Ongoing Student Loan Mismanagement
Borrowers Advised to “Dial Before You File” to Know if Your Loans are in Default and Your Refund Is at Risk.
Read More about Advocates Warn Student Loan Borrowers: The Government May Seize Your Tax Refund
Appearing in The New York Times on Jan. 2, 2026, Ann Carrns talks to Abby Shafroth, managing director of advocacy at NCLC about how millions of borrowers who are behind can expect the government to tighten repayment options this year. Any why experts say take action now to get help. What’s more, an additional seven…
Appearing in The Hill on Jan. 8, 2025, Lexi Lonas Cochran spoke to Abby Shafroth, managing director of advocacy at the National Consumer Law Center about changes coming to student loan repayment that will impact low-income borrowers. “We’re looking at, pretty soon, being at a place where there are 10 million Americans with federal student…
Proposed Settlement Terminates Hopes of Loan Forgiveness for Millions and Will Lead to Higher Bills for 7M+ Borrowers WASHINGTON – Today, the U.S. Department of Education announced a proposed settlement that would end the Saving on a Valuable Education (SAVE) Plan, which offered millions of federal student loan borrowers lower monthly payments and a pathway…
Appearing in The New York Times on Oct. 10, 2025, Tara Seigel Bernard interviews Abby Shafroth, the director of Student Loan Borrower Assistance at the National Consumer Law Center for coverage of how borrowers enrolled in one income-driven repayment plan may begin to receive loan discharges within weeks. “While Congress made all borrowers eligible for…
Appearing in The New York Times on September 19, 2025, Ann Carrns talks to Abby Shafroth, the managing director of advocacy at the National Consumer Law Center about how borrowers that are already in default must contact the Education Department’s debt resolution group to get back on track. You can either “rehabilitate” the loans, which involves making…
Rule Imperils Civil Legal Aid and Low-Income People with Legal Needs Related to Healthcare, Housing, and Other Essential Services
Appearing in CNBC Make It on Aug. 12, 2025, Kamaron McNair interviews Abby Shafroth, managing director of advocacy at the National Consumer Law Center for coverage of how student loan borrowers in default risk having their Social Security payments and tax refunds withheld or your wages garnished. “Borrowers who struggle to afford their payments [who…
Appearing in the Associated Press on August 2, 2025, Cora Lewis interviews Kyra Taylor, staff attorney at the National Consumer Law Center, for coverage of how, according to estimates, millions of student borrowers could begin having their wages garnished as soon as this summer. “The most important thing borrowers can do before administrative wage garnishment…
Appearing in the Washington Post on July 30, 2025, Danielle Douglas-Gabriel interviews Kyra Taylor, staff attorney at the National Consumer Law Center for coverage of how the Education Department will resume applying interest on loans being repaid through the Biden-era SAVE program. And in less than three years, the program will cease to exist, which…
