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Comments to FCC on Wireless Providers Exemption and Automated Opt Out

April 4, 2024

The FCC should not allow wireless providers to continue to be exempt from compliance with the consent requirements for automated calls and texts to its customers. The requirement in 47 C.F.R. § 64.1200(b)(3) that some calls to residential lines using an automated or prerecorded voice (prerecorded voice calls) provide an automated opt-out mechanism should apply…

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Ex Parte to Wireline Bureau on Numbering Policies

March 25, 2024

Callers rotating through numbers circumvent the goals of the TRACED Act as well as the efforts of the FCC and providers to block illegal calls. While existing regulations prohibit this misconduct, the FCC should use TRACED Act authority to issue a new rule that unequivocally prohibits number rotation for outbound calls.

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Consumer Group Comments in Support of Clarifying That a Private Right of Action Exists When Telemarketers Fail to Provide Correct Caller ID

March 22, 2024

The FCC promulgated the requirement in 47 CFR 64.1601(e) that telemarketers must provide a caller ID pursuant to its authority to issue regulations for the Do Not Call Registry, meaning that a telemarketer's failure to provide the correct caller ID leads to the damages under the TCPA.

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Consumer Groups Support of One-to-One Consent Rule

March 11, 2024

As illustrated in the hundreds of express comments filed in this proceeding from small businesses that are not lead generators or telemarketers, the “economic consequences” of the Commission’s order will be overwhelmingly positive for small business because telemarketing messages to their telephones cost them– in money, time, and missed calls.

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Letter to FCC from National Consumer and Privacy Groups on Importance of Allowing Wireless Providers to Impose CTIA's Best Practices on Business to Consumer Texts

March 5, 2024

Commenters representing frequent business texters (including telemarketers) seek to unwind and reduce existing protections fail to recognize that the reason that the text method of communication is currently so valuable is directly related to the protections the Messaging Principles and Best Practices and providers establish for these messages, particularly the control that these protections give…

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Comments of Seven National Consumer Groups Encouraging the FCC to Act More Aggressively to Stop Scam Texts

February 26, 2024

Scam texts remain a significant problem for U.S. cell phone users. The FCC has the tools to identify the platforms that transmit the scam texts, and it should create incentives to encourage those platforms to stop sending scam texts.

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Search Results

Comments to FCC on Wireless Providers Exemption and Automated Opt Out

Ex Parte to Wireline Bureau on Numbering Policies

Consumer Group Comments in Support of Clarifying That a Private Right of Action Exists When Telemarketers Fail to Provide Correct Caller ID

Consumer Groups Support of One-to-One Consent Rule

Letter to FCC from National Consumer and Privacy Groups on Importance of Allowing Wireless Providers to Impose CTIA's Best Practices on Business to Consumer Texts

Comments of Seven National Consumer Groups Encouraging the FCC to Act More Aggressively to Stop Scam Texts