What Georgia Can Do to Improve Energy Affordability
As utility bills continue to rise, policymakers must address the ongoing energy affordability crisis in Georgia.
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Lowering Household Utility Costs: A Policy Roadmap for State Action
This issue brief provides a range of policies that can keep families connected to essential utility service and help maintain affordable home energy.
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Clean Energy Financing: Why Strong Consumer Protections for Tariffed On-Bill Financing Are Essential
Programs that allow utility customers to borrow for energy efficiency and renewable energy upgrades, and to repay the loan through a surcharge on the utility bill, add debt to already debt burdened families and put low-income households at risk. These programs, referred to as tariffed on-bill financing or “inclusive utility investment,” are loans made to…
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Drive Cleaner, Pay Less: EVs and Affordability
Transportation expenses are the second largest household expense for most families. Can electric vehicles help reduce transportation costs for families?
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Tariffed On-Bill Financing Poses Significant Risks for Low-Income Consumers
This brief addresses consumer protection concerns with Inclusive Utility Investment (IUI)/Tariffed On-Bill Financing/Pay As You Save® (PAYS®) (referred to collectively as “TOB”), particularly the dangers of these loans for low-income consumers. It also recommends important state-specific considerations, guardrails, and safer alternatives. Although this brief focuses on protections for low-income residential customers, many of the recommended…
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Energy Insecurity on the Rise: Preliminary Findings from the 2024 Residential Energy Consumption Survey
2024 Residential Energy Consumption Survey findings reflect a rise in home energy insecurity particularly among households of color, households in the South Census Region, and low-income households across the country. Recommendations include: implementation of enhanced bill assistance, energy efficiency, regulatory consumer protection programs and policies, along with investment in relatively low-cost renewable energy resources.
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Massachusetts Discount Rate Customers Falling Farther Behind on Utility Bills
This brief disaggregates arrearage data by customer class, looking at the discount rate and standard rate customers separately.
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IRA Home Energy Rebates - State Program Design Recommendations: A Resource for Advocates
This IRA Home Energy Rebates Resource for Advocates outlines issue areas that advocates for low-income consumers and tenants should prioritize when providing stakeholder input into the state rebate plans.
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Retail ‘Choice’: A Bad Deal for Consumers and the Planet
This opinion piece, published in Utility Dive, explains how competitive energy supply (or retail choice) harms consumers.
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Rooftop Solar: Consumer Protection Recommendations
This issue brief lists some of the reported problems and consumer risks of rooftop solar agreements and provides policy recommendations to address these concerns for all consumers.
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State Digital Justice Advocacy Toolkit
Resources to help frontline groups that are working to provide broadband and communication assistance.
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Risks of Utility Shutoffs Are Rising in Massachusetts
The National Consumer Law Center has compiled Massachusetts gas and electric arrearage data collected in DPU docket 20-58 through February 2023. Here we provide a brief update to previous reports released in February 2021, November 2021, and November 2022 on the state of arrears in MA. As of April 1, the winter moratorium that protects…
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