6-3 decision preserves affordable access to highspeed internet and phone for homes, schools, libraries, and other public facilities in underserved areas WASHINGTON – People in rural and low-income communities notched a win today with a U.S. Supreme Court decision preserving funding that ensures affordable and reliable phone and internet service is available in rural and…
Outline of a utility consumer rights training, part of the Massachusetts Law Reform Institute Basic Benefits training series.
Read More about Presentation: Utility Consumer Rights Course
In this course, advocates and front-line social service workers who assist low-income, Massachusetts consumers learn the eligibility requirements for utility discounts, how to prevent service from being shut off, how to restore service if it has been terminated, and how to manage past due balances. Throughout the year, NCLC staff periodically offers this free course…
Read More about Massachusetts Utility Consumer Rights Course
Case studies explore how low-income water affordability and assistance programs around the country are using data sharing to increase participation.
Over a quarter of U.S. households face challenges in paying energy bills or keeping their homes heated or cooled, including 50% of households with less than $20,000 in annual income.
Read More about What States Can Do to Help Consumers: Energy Insecurity
NCLC Advocates Provide Testimony to House and Senate Committees to Preserve Protections for Safe, Liveable Homes
Read More about Families Could Lose Funds for Heating, Cooling, and Weatherization
