Utility Help in Massachusetts
Listing of resources to help Massachusetts consumers.
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Energy and Utility Consumer Protections
Part 1: How to Help Consumers Avoid Utility Disconnections and Debt TIME: 2 – 3 PM EST As more families adopt rooftop or community solar, reports of deceptive sales practices and installation problems have increased. This course will teach the basics to help your clients avoid bad actors and address problems when they arise, and…
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Lara v. Sunrun Inc., et al.
Lara v. Sunrun Inc., et al2484-CV-03201 (Suffolk Cty. Super. Ct. Mass.) This case challenges the fraudulent and deceptive practices of solar company Sunrun Inc., on behalf of a low-income, Spanish-speaking, elder consumer. The case alleges that Sunrun’s installed of faulty solar panels on Mr. Lara’s house and charged him thousands of dollars (and will continue…
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Letter to FHFA Urging Adoption of Energy Codes and Release of Related Research
This coalition letter urges adoption of energy efficiency building code standards for the Enterprises before the transition to a new administration. It also urges publication of the FHFA/Enterprises analyses on the impacts of efficiency standards. Making the analysis public provides full transparency into the process, will demonstrate the effort that FHFA and the Enterprises have…
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Reply Comments to the FCC on Data Caps in Consumer Broadband Plans
By Public Knowledge, Open Technology Institute at New America, Benton Institute for Broadband and Society and the National Consumer Law Center, on behalf of its low-income clients (WC Docket No. 23-199) Reply comments in response to the Federal Communications Commission’s Notice of Inquiry to refresh the record on fixed and mobile broadband internet service data…
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Coalition Letter to U.S. DOE on the Consumer Impacts of Gas Exports
NCLC joined the Pennsylvania Utility Law Project and other Pennsylvania advocates to submit a letter to U.S. DOE regarding the need to consider local consumer impacts when reviewing gas export facilities, focusing on Pennsylvania gas markets and consumers. Liquefied natural gas (LNG) exports increase the price that Pennsylvania consumers pay for gas – as well…
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