Digital Denials: How Abuse, Bias, and Lack of Transparency in Tenant Screening Harm Renters
Landlords in the United States almost always engage in some form of screening of rental applicants. This screening often involves reports or scores purchased from specialized tenant screening consumer reporting agencies (CRAs). The reports typically combine information about eviction filings, criminal records, and credit history. Often the reports include a score or recommendation based on these records, and in some cases, this score or recommendation is the only information conveyed to the landlord.