This NCLC comment expresses strong opposition to changes proposed by the Consumer Data Industry Association (CDIA) that would throttle the number of complaints filed with the CFPB against the three Big Three credit bureaus (Experian, Equifax and TransUnion). The comments object to the CFPB’s action in already adopting one of the changes demanded by CDIA,…
NCLC joined community, civil rights, labor, consumer, civic and other organizations in urging members of Congress to fight for an effective Consumer Financial Protection Bureau able to carry out its statutorily mandated consumer protection mission for the long term, and to oppose legislative efforts to weaken the agency.
In affordability crisis, more people than ever turn to the CFPB for help WASHINGTON – In its latest attack on the wildly popular Consumer Financial Protection Bureau (CFPB), the Trump Administration is claiming that consumer protections cost people too much money. Only last week, a report from the U.S. Senate Committee on Banking, Housing,…
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Appearing in American Banker on Feb. 5, 2026, Kate Berry talks to Chi Chi Wu, Director of Consumer Reporting and Data Advocacy at the National Consumer Law Center about the Consumer Financial Protection Bureau’s sudden addition of new requirements to its consumer complaint portal that aim to reduce the number of disputes about inaccurate information on…
Read More about American Banker: CFPB warns consumers about filing credit bureau disputes
Advocates Call On Lending, Debt Collection, Credit Reporting Companies to Ease Financial Impact on Families
Read More about ICE Has Created a Disaster in Minnesota; The Financial Services Industry Can Help
Despite new hurdles, consumers should continue to submit complaints.
Potential Changes Would Make It Harder for People to Get Credit Reporting Problems Fixed
NCLC submitted comments on the Office of the Comptroller of the Currency’s (OCC) proposed interest-on-escrow preemption determination and real estate lending escrow accounts rule, which exceed the agencyʼs power.
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NCLC, on behalf of its low-income clients, submitted a Statement for the Record in connection with the January 13, 2026 hearing on “Delivering for American Consumers: A Review of FinTech Innovations and Regulations” before the Subcommittee on Digital Assets, Financial Technology and Artificial Intelligence of the House Committee on Financial Services. The statement emphasized that…
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NCLC joined a comment letter emphasizing the importance of the CFPB’s system for accepting, processing and publishing consumer complaints.
Read More about Comments Supporting the CFPB Complaints System
Courts Have Unanimously Rejected Claims that Payday Loan Apps Do Not Offer Loans and That Their Fees Are Not Finance Charges WASHINGTON – The advisory opinion issued today by the Consumer Financial Protection Bureau (CFPB) that claims that so-called “earned wage access products” offered through certain payday loan apps are not loans, and that the…
Read More about Earned Wage Payday Loans are Loans, Despite CFPB’s Claim
