NCLC's History of Advocacy Results in Many Basic Consumer Protections Banking Reforms The Credit CARD Act of 2009 is bringing consumers real relief from years of abusive, confusing fine print, junk fees, and penalty charges from the credit card industry. NCLC played a key role in advising lawmakers and pushing important reforms that have eliminated [...]

Donna Wong promotes and manages distribution of NCLC’s wide range of treatises, guides, and other publications. Before joining the Center, she was magazine editor and personnel administrator at Boston Film/Video Foundation. She received a B.S. in communications and public affairs from Boston University.

Eric Secoy is a legal editor of the Center's consumer law manuals. Prior to joining the Center full-time he performed legal research updating various sections of the manuals, and also participated in class action litigation with the Center. Eric was a solo practitioner for over ten years prior to joining the Center staff in 2000. [...]

Denise Lisio is a Legal Editor with the National Consumer Law Center.  In addition to editing NCLC’s treatises, guide books, and newsletters, Denise works closely with the publisher and supervises the editorial department.  Prior to joining the Center full-time in 1996, Denise worked on a variety of NCLC's treatises doing research and writing.  Denise has [...]

Paige Miller is a legal editor of the National Consumer Law Center’s consumer law manuals. Prior to joining NCLC, Paige practiced employment law and education law at the Association of Texas Professional Educators. She received her B.A. from Texas Tech University and her J.D. from South Texas College      of Law.

Vivian Abraham, an alumna of Boston College Law School, practiced personal injury and business litigation for five years before coming to NCLC.  She now works in the Editorial Department and is currently editing supplements to the Collection Actions and Fair Debt Collection legal practice manuals.

Olga Shmatkova, staff accountant, works closely with the director of finance, deputy director and operations manager and monitors financial system activities including cash flow and reconcile to general ledger. Her responsibilities also include helping with time slips. Her prior experience includes seven years in finance and administration at the Middlesex Human Services Agency. Olga earned [...]

Margaret Kohler is NCLC's Chief Financial Officer. She started at NCLC in 1998 as Director of Finance. Margaret is responsible for all of the organization's​ finances, personnel record-keeping, and procurement. In addition, she is responsible for tracking all grant expenses, and for ensuring that checks are received and disbursed within the fiscal and accounting guidelines set [...]

Shirlron Williams is NCLC's Administrative Officer/Administrative Assistant in our Washington, D.C. office​. She permanently joined ​NCLC ​in​ ​1998 after completing a temporary assignment the previous year. She overse​es administrative ​services ​of the D.C​.​ office​ by​ assist​ing​ a​ttorneys​ with research​,​ maintain​ing​ advocacy listserv support,​ providing​​ administrative and clerical support to a​ttorneys​, as well as other tasks [...]