Project Stay Connected helps low-income people to maintain heating, electricity, gas, and phone services. Through Stay Connected, NCLC staff provide training and case advice for front-line social service workers and advocates in Massachusetts.
Our federal and state policy utilities reform work includes: advocating for more consumer friendly rules and practices regarding shut-offs of utility services, promoting discount rates and reasonable payment plans, and adequate funding for the fuel assistance and weatherization programs.
Project Stay Connected is made possible through the generous support of The Boston Foundation, The Paul and Phyllis Fireman Charitable Foundation, and an anonymous funder.
Related NCLC Publications
For Advocates
Utilities Advocacy for Low-Income Households in Massachusetts, 2007 (free e-book)
Access to Utility Service, 2011 5th edition (legal treatise for attorneys)
For Consumers
Keeping the Heat and Lights On (English), 2013
Mantener La Calefaccion y Las Luces Encendidas (Spanish), 2013
Guide to the Rights of Utility Consumers (see box on the left to order)