Stay Connected


Project Stay Connected helps low-income people to maintain heating, electricity, gas, and phone services. NCLC provides training and case advice for front-line social service workers and advocates in Massachusetts.

We also advocate for more consumer-friendly rules and practices regarding shut-offs of utility services, promote discount rates and reasonable payment plans, and seek adequate funding for the fuel assistance and weatherization programs.

Project Stay Connected is made possible through the generous support of The Boston Foundation, The Paul and Phyllis Fireman Charitable Foundation, and an anonymous funder.

Stay Connected Training

Public Policy Reforms

Related NCLC Publications

    For Advocates

arrowUtilities Advocacy for Low-Income Households in Massachusetts 2013 (free e-book)

arrowAccess to Utility Service, 2011 5th edition (legal treatise for attorneys)

    For Consumers

arrowKeeping the Heat and Lights On (English), 2013

arrowMantener La Calefaccion y Las Luces Encendidas (Spanish), 2013

arrowGuide to the Rights of Utility Consumers (see box on the left to order)