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The most important consumer statute in your
state is your unfair and deceptive acts and practices (UDAP) statute,
usually providing attorney fees, and treble, punitive or minimum damages
for a wide array of deceptive or abusive practices — auto repair
and sales, insurance, landlord tenant, credit, leases, mobile homes, utilities,
debt collection, foreclosures, business opportunities, and much more.
NCLC's manual has been universally recognized for over 20 years as the
essential guide in this area. Everything an attorney needs to know about
handling a deceptive practices case in all 50 states:
- Automobile leases and financing
- Automobile selling techniques, including "yo-yo" sales
- Service contracts
- Credit card abuses
- Deceptive credit practices
- Loan brokers
- Insurance practices
- Federal and State Telemarketing Law
- FTC Holder Rule
- Attorney fees
- Federal preemption of UDAP claims
- Cancellation and rescission
- Punitive damages
- Failure to disclose
- Unfairness standards
- Federal and State RICO statutes
- State Attorney General enforcement
- UDAP litigation tactics, practice tips and much more.
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 New
CD-Rom is Packed With Practice Aids
- Over 60 UDAP complaints
- Over 80 discovery requests and
motions to compel
- 30 responses to motions to dismiss
and summary judgment motions
- 20 jury instructions
- Attorney fee documents
- Numerous other pleadings
- Key FTC Rules, with hard-to-find
Statements of basis and Purpose, opinion letters, and
staff interpretations
- Links to the full text plus
summaries of all state UDAP statutes, and regulations
and selected legislative history
- Federal RICO statute and summaries
of all state RICO statutes
- Federal telemarketing and 900
number statutes and regulations
- Summaries of state telemarketing
and 900 number statutes
- Consumer resource lists
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“A unique survey of UDAP law with which no other
resource can compare." — State Bar of New Mexico
News and Views
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