Events Archive

Increasing national focus on elder abuse and a push for greater legal services involvement, particularly in the area of financial exploitation, have led to a number of difficult ethical challenges. This webinar will examine: Ways in which ageist attitudes have shaped states' elder abuse laws and how these attitudes – often unconscious – affect our approach to elder abuse, especially when clients are of questionable capacity; The critical need to establish and put in place, clear policies/protocols to guide involvement in abuse/exploitation cases and to ensure adherence to professional responsibilities, before legal programs get involved; and applying the policies/protocols and dealing with ethical challenges while working with elders and their families/third parties in the field.

Presenters: Penny Hommel, Co-Director, The Center for Social Gerontology, Jaye Martin, Executive Director, Maine Legal Services for the Elderly and Denis Culley, Staff Attorney, Maine Legal Services for the Elderly


Event Date 01-14-2015 2:00 pm
Event End Date 01-14-2015 3:00 pm
Bankruptcy is one of the most effective tools for preventing foreclosure. From the automatic stay to the ability to cure mortgage arrears, bankruptcy can help save homes. But the power of bankruptcy goes beyond these two critical provisions. Any advocate working to preserve homeownership needs to know what bankruptcy can and cannot do for clients in financial distress. We will highlight the various ways in which bankruptcy can help clients keep their homes.

Presenters: Sarah Bolling Mancini and Tara Twomey, National Consumer Law Center

San Francisco-based housing advocacy center, the National Housing Law Project (NHLP), and its project partners, Western Center on Law & Poverty, the National Consumer Law Center, and Tenants Together (the HBOR Collaborative) provide free assistance to California consumer attorneys on the state's new Homeowner Bill of Rights (HBOR) and other state and federal foreclosure-related laws. The HBOR Collaborative's free services include education, advocacy, technical assistance, litigation support, a listserv for attorneys, and extensive web-based attorney resources.

The HBOR Collaborative also provides internet webinars and live trainings in areas throughout California. Past webinar materials are archived on our website. To learn more about California HBOR, access HBOR resource materials, and to register for this and any future trainings, consumer attorneys should go to

Consumer attorneys can also contact HBOR collaborative staff for individual assistance with questions and cases via our webpage,

The HBOR Collaborative and its services, including this free training for attorneys, are funded by a grant from the Office of the Attorney General of California from the National Mortgage Settlement to assist CA consumers.


Event Date 01-13-2015 3:00 pm
Event End Date 01-13-2015 4:00 pm
After a death in the family or a divorce, financial hardship often follows. The heir or ex-spouse trying to save the home from foreclosure may not have been an original borrower on the mortgage loan. Mortgage servicers sometimes refuse to provide any information or claim that such a non-borrower cannot apply for a loan modification. This webinar will cover the law surrounding loan assumption and modification and specific rules from Fannie, Freddie, HAMP, and FHA that may help. We will provide advocacy tips and also discuss litigation strategies.

Presenters: Sarah Bolling Mancini, Of Counsel, National Consumer Law Center

Additional sponsorship for this Webinar is provided by a grant from the Administration on Aging/Administration for Community Living. This webinar is part of a series of National Elder Rights Training Project webinars for the National Legal Resource Center.


Event Date 12-10-2014 2:00 pm
Event End Date 12-10-2014 3:00 pm
Medley of Mortgage Issues: In this webinar, our presenters will provide updates on various mortgage-related programs including FHA loss mitigation, new reverse mortgage rules, the applicability of the ATR rule for successors in interest, deficiency judgments, and an overview of the latest mortgage servicing rules proposed by the CFPB.

Presenters: Geoff Walsh and Odette Williamson, National Consumer Law Center. Moderated by Tara Twomey, National Consumer Law Center.

This Webinar is provided by the National Consumer Law Center and the Legal Assistance Foundation (LAF) of Chicago with a grant from the Office of the Illinois Attorney General.


Event Date 12-08-2014 3:00 pm
Event End Date 12-08-2014 4:00 pm
The family home is often viewed as a pillar of stability and economic well-being. But, death and divorce are two events that can rock families to their core. These events are often coupled with financial distress and can lead to the loss of the home. Mortgage servicers' treatment of surviving spouses and divorcees too frequently exacerbate an already difficult situation. The refusal to provide information or consider successors in interest for loan modifications can quickly push a struggling family down the road to foreclosure. This webinar will cover the law surrounding assumption and loan modifications after the death or divorce of the borrower, and we will discuss practice tips for working with mortgage loan servicers in these situations.

Presenters: Tara Twomey (National Consumer Law Center)

This webinar is made possible by the Arizona Attorney General's Office with funding from the National Mortgage Settlement.


Event Date 12-04-2014 12:30 pm
Event End Date 12-04-2014 2:00 pm
It has been almost ten months since the Consumer Financial Protection Bureau servicing rules went into effect. This webinar will consider problems in effectively implementing the rules. Are servicers complying? Are particular requests or areas of the rules more problematic than others? Using hypotheticals based on real cases, we'll cover these questions and more.

Presenters: Tara Twomey and John Rao, National Consumer Law Center

This Webinar is provided by the National Consumer Law Center and the Legal Assistance Foundation (LAF) of Chicago with a grant from the Office of the Illinois Attorney General.



Event Date 09-29-2014 3:00 pm
Event End Date 09-29-2014 4:30 pm
If the new information networks are the new economy, how are communities of color accessing broadband? What is the role of broadband in addressing equality issues such as entrepreneurial opportunities, employment, education, healthcare, media content and democracy? What does the broadband divide look today in terms of access and functionality? Where are the opportunities to promote broadband adoption in communities of color?

Presenters: John Horrigan, Ph.D. (Independent Communications and Technology Policy Consultant); Michael Scurato, Policy Director (National Hispanic Media Coalition); Jason T. Lagria, Media and Telecommunications Senior Staff Attorney (Asian Americans Advancing Justice); Moderated by Olivia Wein, Staff Attorney (National Consumer Law Center)

This webinar is part of a series on "Rebuilding Wealth and Economic Opportunity in Communities of Color" sponsored by NCLC's initiative on Racial Justice & Equal Economic Opportunity. Visit:


Event Date 09-18-2014 2:00 pm
Event End Date 09-18-2014 3:30 pm

This webinar will discuss the FTC's new consumer education campaign for active older people – Pass It On. The campaign is based on the idea that older adults – a huge group with life experience and social networks – are part of the solution, not simply the victims of scammers. Pass It On acknowledges their experience, expertise, and trusted place in the community. It reinforces what they already know about some common scams, and gives them the tools to start conversations about these scams with a friend, neighbor or relative. The topics included in Pass It On are imposter scams, identity theft, fundraising fraud, health care scams, paying too much, and 'you've won' scams. This webinar will discuss the Pass It On campaign, the scams that it seeks to address, and ideas for, well, passing it on.

Presenters: Jennifer Leach, Consumer Education Specialist in the Federal Trade Commission's Bureau of Consumer Protection; Lisa Weintraub Schifferle, attorney in the Federal Trade Commission's Division of Privacy and Identity Protection; Persis Yu, Staff Attorney at the National Consumer Law Center

Event Date 09-10-2014 2:00 pm
Event End Date 09-10-2014 3:30 pm
Ed Mierzwinski from PIRG; David Robinson and Harlan Yu from Robinson & Yu LLC; and Persis Yu from NCLC
Event Date 06-03-2014 2:00 pm
Event End Date 06-03-2014 3:30 pm
Sara Cirba, JD, Associate for Advocacy and Development, National Consumer Voice for Quality Long-Term Care; Amity Overall Laib, Manager, Long-Term Care Ombudsman Program and Policy, National Consumer Voice for Quality Long-Term Care
Event Date 05-28-2014 2:00 pm
Event End Date 05-28-2014 3:30 pm