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	Model State Law Preserving Individual Rights and Limiting Mandatory Arbitration

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Energy and Utility Publications and Resources

PA Service Terminations and Unrestored Accounts, 2004 and 2005 >>>
A Consumer’s Guide to Intervening in State Public Utility Proceedings >>>
Tracking the Home Energy Needs of Low-Income Households Through Trend Data on Arrearages and Disconnections >>>
Low-Income Energy Security in Rhode Island: Long Term Affordability and Arrearage Management Solutions >>>
Presentation at Winter 2004 NARUC Meeting: Gas Utilities & Low-income Energy Efficiency Programs
State Tables:
Residential Natural Gas and Electricity Price Charts and Volatility Analyses

Ratio of Income to Poverty Analyses
Sample Billing and Termination Regulations: Winter Moratorium, Deposits, Payment Plans, Serious Illness, Landlord/Tenant, Procedures Full Text
Press Release: Increased Utility Debt Threatens Universal Access to Utility Service New Regulatory Reforms are Needed
Analysis of Low-Income Benefits in Determining Cost-Effectiveness of Energy Efficiency Programs

Access to Utility Service (2001 2nd ed. & current supplement)
Covers a range of topics including terminations and billing problems, to payment plans, fuel allowances, the Low-Income Home Energy Assistance Program and low-income weatherization.
NCLC Energy & Utility Update - A quarterly newsletter that tracks new developments, analyses and innovative approaches that address the unmet energy and utility needs of low-income consumers. For information on subscribing to this publication, please click here. Sample a recent issue!
Double Jeopardy: The Impact of Energy Taxes on Low-Income Households
A Guide to Low-Income Energy Efficiency
Energy and the Poor: The Crisis Continues
The Energy Affordability Crisis of Older Americans

Telephone Service: What You Need to Know - A Guide to Telephone Services in the State of Washington (2002)
Retail Choice in Natural Gas and Electricity: A Handbook for Low-Income Advocates by Roger Colton

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