RETAIL CHOICE IN NATURAL GAS AND ELECTRICITY:

A Handbook for Low-Income Advocates

Roger Colton

Compiled By:

National Consumer Law Center
18 Tremont Street, Suite 400
Boston, MA 02108
617-523-8010 (voice) 617-523-7398 (fax)
http://www.consumerlaw.org

Funding Provided by The Energy Foundation

TABLE OF SECTIONS

Section 1: Introduction to retail choice

Section 2: A Low-Income Energy Efficiency Program for a Retail Choice Environment.

Section 3: A Low-Income Rate Affordability Program for a Retail Choice Environment.

Section 4: Structuring a Funding Stream for Low-Income Energy Efficiency and Rate Affordability Assistance.

Section 5: Writing the Retail Choice Legislation for a Low-Income Energy Efficiency and Rate Affordability Program.

Section 6: Protecting the Low-Income Consumer against Adverse Rate Impacts in a Retail Choice Environment.

Section 7: Protecting the Low-Income Consumer against Adverse Service Quality Impacts in a Retail Choice Environment.

Section 8: Protecting the Low-Income Consumer Ability to Aggregate in a Retail Choice Environment.