The vast majority of debtors file
bankruptcy to address immediate hardships - ranging from harassing debt collection
calls to termination of utility service or imminent foreclosure on their homes.
The bankruptcy system is designed to help these overburdened consumers resolve
their debt problems and gain a financial fresh start.
All too often, though, the permanent
benefits of bankruptcy are lost on debtors who are unsure about their legal
rights in the bankruptcy process. These consumer debtors remain vulnerable to
creditor overreaching after bankruptcy because they do not learn financial skills
necessary to evaluate the costs and benefits of reaffirmation, to properly shop
for future credit and to avoid the types of consumer scams aimed at recent bankruptcy
debtors.
Unsure
of their rights, debtors can thus be left unprotected from creditors who use
their considerable economic leverage during and after the bankruptcy process.
The result can be unwise reaffirmations, lack of enforcement of the bankruptcy
discharge, and susceptibility to a cycle of financial problems.
In response to the growing need
to educate consumers about their rights and responsibilities during the bankruptcy
process and in the post-bankruptcy marketplace, the National Consumer Law Center
sought and received funding for a Consumer Bankruptcy Education Project. [1]
Part of this project involves NCLC’s
development of consumer education pamphlets on bankruptcy issues, in addition
to a series of training events for bankruptcy attorneys and credit counselors.
In order to better tailor the pamphlets to the specific educational needs
of consumer bankruptcy debtors, NCLC conducted a survey to determine their level
of understanding about the bankruptcy process, their grasp of important bankruptcy
concepts such as the effect of reaffirmations and the discharge, and their expectations
concerning future credit. The following is a report of the survey results.
B. Summary of Findings
Understanding of bankruptcy
concepts:
28.6% of those surveyed
did not know that reaffirmations are completely voluntary
68.9% either did not
know that they could cancel a reaffirmation or believed that there is no
right to cance
Few viewed reaffirmations
as a new undertaking or a renewal of personal liability; and others failed
to appreciate that the terms of reaffirmation agreements are negotiable
Some thought of the
discharge as only affecting unsecured debt
Intentions
as to reaffirmations:
48.8% of those surveyed
intend to reaffirm at least one debt
63.0% having a home
mortgage and 57.7% having an auto loan intend to reaffirm on these debts
28.1% having an auto
loan intend to surrender the vehicle to the secured creditor
Future
credit:
47.2% of those surveyed did not know exactly how long their bankruptcy
filing could appear on their credit report
41.5% do not feel confident that they will be able to obtain credit after
bankruptcy
64.7% said they will wait more than 2 years before applying for new credit
Most hope to avoid or limit credit card use after bankruptcy - 45.8% want
to avoid credit cards altogether and 23.3% hope to get by without them
80.2% said they would not apply for new credit cards when their bankruptcy
case was concluded
Many expect to pay a substantial premium for obtaining future credit -
46.2% anticipate paying interest rates on auto loans at 18% or higher and
78.2% believe they will pay interest rates higher than 18% on credit cards.
C. Respondent Characteristics
A total of 405 surveys
were distributed to 20 panel trustees in the Eastern District Massachusetts,
Western District Massachusetts, Western Division Wisconsin, Middle District
Tennessee, Northern District Georgia (Atlanta Division), and the Wyoming, Utah,
Colorado Districts (Region 19). [2]
The panel trustees requested that debtors fill out the survey while attending
the § 341 meeting of creditors. [3]
The completed surveys were given back to the panel trustees for return to NCLC.
Respondents were also given the option to mail the completed surveys directly
to NCLC (only 3 responses were received in that manner). A total of 261 surveys
were completed and returned to NCLC. [4]
The surveys were distributed
to Chapter 7 panel trustees and therefore all of the respondents had filed a
Chapter 7.[5]
In response to the question concerning previous bankruptcy filings, 78.5% of
those who responded stated that this was the first time they had filed bankruptcy.
The overwhelming majority of respondents (93.8%) were represented by counsel
(only 16 responded that they had filed without a lawyer).
Table 1:
Previous bankruptcies and attorney representation
First time filing bankruptcy
205 (261)
78.5 %
Filed bankruptcy before
56 (261)
21.5 %
Represented by attorney
242 (258)
93.8 %
No attorney
16 (258)
6.2 %
D. Discharge and Reaffirmations
1) Understanding of bankruptcy discharge
One of the first questions
in the survey tested the respondents’ understanding of the bankruptcy discharge.
An open-ended question asked the respondents to "explain what the discharge
means in your own words." Approximately two-thirds of the respondents (178)
answered this question.
The responses reflect a
range of understanding and sophistication, but the majority of respondents seemed
to grasp the concept of a discharge and were able to accurately describe it.[6] The most common answers discussed
the discharge in simple terms such as a "relief" or "release" from an individual’s
debts. Other similar responses were:
"release from any liability"
"absolution of debt" "the discharge forgives my debts" "no legal obligation to pay back debt" "to be relieved of debt under
federal law" "getting rid of my bills" "debt is waived" "debt wipe out" "that the debts listed don’t have to be repaid" "no longer owe that debt" "all debts cleared" "we don’t have
to pay" "a court order that exempts you from paying your debts"
A number of respondents
viewed the discharge in terms of their ability to gain a fresh start:
"a new start" "to restart you on life without having a
big amount of bills""been given a second chance to start my
credit" "getting my credit back in good standard" "able to rebuild
credit" "fresh start" "to start over" "new beginning"
"that I can start fresh with a new goal"
Though for many, the desire
for a fresh start was tempered by their concerns about the impact of the bankruptcy
on their credit standing:
"do not owe the debt; serious credit damage"
"eradication of secured debts owed to creditors with it showing up on
my credit report for up to 10 years"
"we keep our stuff but lose our credit for seven years. Ouch!"
Others considered the discharge as a means to overcome financial hardship
and expressed gratitude for having the right to file bankruptcy:
"help when I need it most"
"being able to pay bills remaining and not stress about shortage
of money"
"it means I will be able to make it on my own, and not my daughter helping
all the time"
"relief from worry"
"to discharge debts we’re unable to handle"
"that the courts have leniency and my debts are canceled"
"I will get rid of my debt of credit cards"
"ability to keep house, car, kids intact"
Still others viewed the discharge
in terms of freedom from collection actions and creditor harassment:
"freedom from constant harassment from creditors seeking payments
that I cannot make" "Freedom!""it means that the creditors I
owe money to will no longer be able to call me for payment""my creditors
can’t harass me and most of my debt will be discharged""no creditors
are going to bug me anymore""my creditors will no longer pursue me for
collection"
Some respondents perceived the
discharge as having limitations, suggesting that it would not apply to certain
debts or that they would remain obligated to reaffirm others. These comments
were generally not directed towards debts that are truly non-dischargeable under
the Bankruptcy Code, but were often based on the perception that the discharge
does not apply to secured debts. Although it is understandable that respondents
would not clearly differentiate between the dischargeability of the underlying
debt with the survivability of a lien after bankruptcy, more education on this
issue would be advisable to ensure that debtors are making informed decisions
about reaffirmations. For example, some respondents stated:
"unsecured debt is no longer owed by me" "no longer responsible
for unsecured debt" "free from paying some of our debts" "released
from our debt except for those we reaffirm on" "no longer liable for
certain debts" "not having to pay back unsecured debt" "to surrender
my ownership or name on properties or loans" "the bills are history?"
"removal of unsecured debt and either reaffirmation of secured debt
or surrender of collateral"
Finally,
others viewed the discharge as the event that would bring finality to their
bankruptcy case:
"finalization of the case" "the final closure of bankruptcy
when the case is settled" "it means everything is legal like" "your
bankruptcy goes through" "creditors don’t challenge the application
to file bankruptcy"
2) Intentions as to reaffirmations
The next set of questions explored the respondents’ intentions with regard
to reaffirmations. [7]
Respondents were almost evenly split on this issue. Among the 256 (98.1%) who
responded, 40.2% stated that they would sign at least one reaffirmation agreement
and 9.8% indicated that they did not know. One-half (50.0%) answered that they
did not plan to sign a reaffirmation.
The response to this question
may have understated the number of respondents who actually planned to reaffirm
a debt. Of the respondents who stated that they did not plan to sign a reaffirmation
or did not know, 10 later indicated in response to other questions that they
intended to reaffirm an auto loan, 9 later indicated that they planned to reaffirm
a home mortgage, and 3 later indicated that they planned to reaffirm a credit
card. If these responses are included, almost one-half (48.8%) of the respondents
were likely to enter into at least one reaffirmation agreement. [8]
Table 2: Intentions as to reaffirmation agreements
Intend to sign reaffirmation
102 (256)
40.2 %
Will not sign reaffirmation
128 (256)
50.0 %
Don’t know
25 (256)
9.8 %
Intend to sign reaffirmation (other responses
considered)
125 (256)
48.8 %
3) Understanding
of reaffirmations
There
was some uncertainty about the legal requirements related to reaffirmations.
As to the issue of whether respondents believed that reaffirmations were voluntary,
more than one-fourth of those who responded (252 responses) either didn’t know
(22.6%) or felt they could be compelled to enter into a reaffirmation (6.0%).
The respondents had even less understanding of their right to cancel a reaffirmation.
Among those who responded (219), the majority either did not know if they could
cancel (57.5%) or believed that they would have no right to cancel (11.4%).
[9]
Table
3: Understanding as to reaffirmation rights
Reaffirmations may be required
15 (252)
6.0 %
Reaffirmations voluntary
180 (252)
71.4 %
Don’t know
57 (252)
22.6 %
No right to cancel reaffirmation
25 (219)
11.4 %
Reaffirmations may be canceled
68 (219)
31.1 %
Don’t know
126 (219)
57.5 %
Among
those believing a right to cancel exists (31.1% of total responses), most were
correct as to the duration of the cancellation period, with 85.3% (26.5% of
total responses) stating that the period is 60 days. [10]
However, 14.7% (4.6% of total responses) erroneously believed that they could
cancel anytime or provided an incorrect response.
[11]
Some of this uncertainty was also
reflected in the responses to the open-ended question concerning the effect
of a reaffirmation agreement. [12] Approximately one-half of
the respondents (143) answered this question. [13]
Most viewed the effect of reaffirmation simply as a continuation of payments
on a debt, often under the terms of the original contract. This suggests that
some respondents did not consider the terms of a reaffirmation to be negotiable:
"I will continue to pay the debt" "Continue to pay original
payments" "You agree to pay timely payments" "That I will agree
to continue paying those bills" "I will have to pay it every month on
time" "Paying off balance of bill" "Pay in full" "You
want and can afford to pay that debt" "Keeping certain loans" "I
make a payment plan"
Given that many consumer debtors
enter into reaffirmations on secured debt, it follows that some respondents
discussed it in terms of their ability to retain secured property:
"Payments will be made and property will be kept" "Keep
the truck""That debt is valid and must be paid to maintain possession
of the security interest""To keep the product/home" "I want
to keep my property"
In general, though, few expressed
the concept of a renewal of personal liability or viewed the agreement as a
new undertaking.[14]
Perhaps many respondents simply felt that this was understood. Those that did
focus on this issue generally noted that they were giving up their right to
discharge the debt or that they could be sued for nonpayment:
"Debt would be owed again even after bankruptcy" "I will
be legally obligated to pay that debt in full" "I will be responsible
for paying the debt as if I had not filed bankruptcy" "You can be sued
for the debt" "I will be obligated to contract after bankruptcy" "I can’t discharge it" "I owe the debt just like before the filing"
"We will be responsible"
4) Intentions as to specific
debts
a) Auto loans
There were three questions
relating to respondents’ specific intentions as to secured auto loans. One question
asked whether respondents intended to surrender their auto or keep it, and whether
they were current on their payments. For those who indicated that they were
current on their payments, another question asked whether they intended to enter
into a reaffirmation agreement or continue making the payments without a formal
reaffirmation. Finally, a third question requested various information concerning
different kinds of debt, including auto loans. Most of the respondents (238)
answered at least one of these auto related questions.
Several questions permitted respondents
to indicate if they did not have an auto loan. [15]
These responses suggested that more than one-fourth of those responding to the
auto questions (27.7%) had filed their bankruptcy cases without having an auto
loan. This group either has autos that they own free and clear or do not own
vehicles at all. [16]
We were initially surprised by
the significant number of respondents who stated that they intended to surrender
their auto to the secured creditor. Among the responses to the direct question
on this issue (Question No. 9), 35.1% answered that they planned to surrender
their auto. However, several who stated they would surrender later indicated
in response to other questions (Questions Nos. 9 and 10) that they planned to
continue making payments on the auto loan or would reaffirm the debt.[17]
If these responses are considered, the number who plan to surrender drops to
28.1%. This lower number likely presents a more accurate account of those who
were not going to retain their autos.[18]
Table 4: Intend
to surrender auto
Plan to surrender auto
61 (174)
35.1 %
Current with payments, will keep
94 (174)
54.0 %
Behind on payments, will keep
19 (174)
10.9 %
Plan
to surrender auto (other responses considered)
49 (174)
28.1 %
For those current with payments
on their auto loans, another question (Question No. 10) sought to determine
how many would enter into a formal reaffirmation or elect to retain the collateral
and simply continue to make payments. Since debtors who are current may utilize
the "retain and pay" option, [19]
they were more likely to select this option; 74.8% stated they would continue
payments without entering into a new contract and 25.2% said they would sign
a reaffirmation. However, given that many of the secured creditors had probably
not yet exerted pressure to reaffirm by the time the surveys were completed,
we suspect that more respondents actually signed reaffirmations before their
bankruptcy cases were completed.
In addition, a number who said
they would simply continue payments later responded to another question (Question
No. 12) by stating they would enter into a reaffirmation agreement on their
auto loans. Nevertheless, when the responses to all auto related questions were
considered, including those by respondents not current on their payments, a
greater number of respondents (37.9%) stated they would reaffirm their auto
loan than those (23.0%) who intended to retain with continuing payments. When
just those who planned to keep their autos were considered, 57.7% stated they
would reaffirm their auto debt.
Table 5: Intend
to reaffirm auto loan
Current with payments; will sign reaffirmation
30 (119)
25.2 %
Current with payments; will not sign reaffirmation
89 (119)
74.8 %
Will sign reaffirmation (other responses considered)
71 (174)
40.8 %
Will
sign reaffirmation (other responses considered among those intending to
retain)
71 (123)
57.7 %
b) Home mortgages
Respondents
were also asked about their plans concerning home mortgage debt. Among those
who responded to this question (169), more that one-half (56.8%) do not have
any mortgage debt. For the remaining 43.2% who have a home mortgage, nearly
two-thirds (63.0%) intended to enter into a reaffirmation agreement on the debt.
[20]
Table 6: Mortgage
debt
Have mortgage debt
73 (169)
43.2 %
No mortgage debt
96 (169)
56.8 %
Plan
to reaffirm mortgage (among those having mortgage debt)
46 (73)
63.0 %
c) Credit cards
Respondents
generally did not distinguish between credit cards issued by department stores
and those of major credit card companies. Approximately three-fourths (72.5%)
of those who responded to this question listed at least one major credit card
in their bankruptcy schedules, and 62.9% listed at least one department store
credit card. Slightly more respondents with department store cards (8.2%) indicated
they intended to reaffirm than those with cards from a major card company (5.8%).[21]
In both cases, though, the number of respondents expecting to reaffirm credit
card debt was significantly less than for auto or home-secured loans. [22]
Table 7: Credit
card debt
Have major credit card
137 (189)
72.5 %
No major credit card
52 (189)
27.5 %
Plan to reaffirm major credit card
8 (137)
5.8 %
Have dept. store card
134 (213)
62.9 %
No dept. store card
79 (213)
37.1 %
Plan to reaffirm dept. store card
11 (134)
8.2 %
d) Other debts
Among the 41.8% of respondents
who stated that they have a loan from a finance company, 22.1% said they would
reaffirm the debt. We were not surprised that more respondents were anticipating
a reaffirmation on loans from finance companies than on credit cards. In many
cases, these loans are secured by a non-purchase money security interest in
household goods. [23]
As for child support obligations,
most (91.3%) of the respondents indicated that they did not owe child support.
The respondents who claimed to owe support predictably indicated that the debt
would not be discharged by their bankruptcy.
Almost two-thirds (59.9%) of those
who responded to the question about utility debt said they did not have utility
debt. A significant number (23.4%) of those having utility debt believe that
the debt will not be discharged. These responses confirm our suspicion that
many debtors erroneously conclude that utility debt is not dischargeable, which
in turn may account for the low number of debtors who actually list such debt
on their bankruptcy schedules.
Finally, respondents were asked
to list any other debts they believed would not be discharged in their bankruptcy
and/or that they intended to reaffirm. The most common debts listed as not subject
to discharge were student loans (19) and taxes (10). Other debts that respondents
felt would not be discharged were those relating to: medical services (3), utilities
(3), rent (2), car insurance (1), boat loan (1), Kirby vacuum cleaner loan (1),
pension loan (2), and a debt to a friend (1). As for debts to be reaffirmed,
several respondents (6) stated they would reaffirm loans secured by home furniture,
which we assumed were likely to be purchase money secured loans. Several mentioned
simply a "bank" loan (4) or "personal" loan (2).
Future Credit
The
next section of the survey explored the respondents’ attitudes about their future
credit needs and expectations concerning the impact of bankruptcy on their ability
to obtain credit. In a related matter, an initial question tested the respondents
understanding of the credit reporting restrictions applicable to bankruptcy.
Only one-half (52.8%) of the respondents were aware of the longer 10-year period
for reporting of bankruptcy information. Approximately one-fourth thought that
it could be reported for the normal 7-year period (17.6%) or a period from 7
to 10 years (8.6%). The remaining respondents either did not know (12.9%) or
gave other incorrect responses (8.1%).[24]
Table 8: Understanding of credit reporting restrictions
Correct response: 10-year period
123 (233)
52.8 %
Incorrect response: 7-year period
41 (233)
17.6%
Incorrect response: 7-10 year period
20 (233)
8.6 %
Other incorrect response
19 (233)
8.1%
Don’t know
30 (233)
12.9 %
Respondents
were cautiously optimistic about their future credit prospects. Approximately
one-half (58.5%) believe that they will be able to get credit in the future,
while 10.4% felt they will not get credit and 31.1% said they did not know.
Nevertheless, respondents did not have plans to rush out after bankruptcy and
apply for new credit. Almost two-thirds (64.7%) of the respondents said they
will wait more than 2 years before applying for new credit. Among the remaining
respondents, 14.7% will wait between 1 to 2 years and 10.3% will apply for credit
within a year. Only 7.1% said they will apply for credit immediately after getting
their discharge. [25]
Table 9: Expectations about future credit
Expect to get credit
141 (241)
58.5 %
Not expect to get credit
25 (241)
10.4 %
Don’t know
75 (241)
31.1 %
Wait more than 2 years
119 (184)
64.7 %
Wait
between 1 to 2 years
27 (184)
14.7 %
Apply within first year
19 (184)
10.3 %
Apply immediately
13 (184)
7.1 %
Given
the large number of consumer debtors who file bankruptcy because of their inability
to repay credit card debt, [26]
it follows that many of the respondents hope to avoid or limit credit card use
after bankruptcy. The majority of the respondents want to avoid credit cards
(45.8%) or believe that they can get by without them (33.3%). Only 11.7% feel
that it is very important to have at least one credit card. Consistent with
this sentiment, most of the respondents (80.2%) said they will not apply for
new credit cards when their bankruptcy case is closed. Others stated they would
apply for new credit cards (12.7%) or would use their current card(s) after
reaffirming the debt (5.1%).
Table 10: Expectations as to future credit card use
Want to avoid credit cards
190 (237)
45.8 %
Can get by without credit cards
80 (237)
33.3 %
Need
to have at least one credit card
28 (237)
11.7 %
Don’t care or don’t know
12 (237)
5.0 %
Other
10 (237)
4.2 %
Will not apply for new credit cards
190 (184)
80.2 %
Will use old credit cardafter reaffirming
12 (184)
5.1 %
Will apply for new credit cards
30 (184)
12.7 %
Other
5 (184)
2.1 %
Respondents were also asked to indicate the types of new credit they planned
to get after bankruptcy. As expected, home mortgage and auto loans ranked the
highest.
Table
11: Types of credit sought after bankruptcy
Auto loan
64
Mortgage loan
46
Major
credit card
28
Home equity loan
8
Department store credit card
6
Tax refund loan
5
Rent to own
4
Finance company loan
3
Payday
loan
1
Other
3
Respondents were asked to predict what they might expect to pay in interest
rates on certain loans. Many chose not to answer this question; 46 responded
as to credit cards and 67 responded as to auto loans.
Not
surprisingly, few respondents thought they would be able to obtain credit cards
at low interest rates, and most anticipated paying interest rates higher than
18%. Approximately one-third (32.6%) believed they will pay interest at 22%
or higher. Given the prevailing market rates on credit cards, it is understandable
that many debtors emerging from bankruptcy would not expect to obtain credit
card debt on the best terms.
Table
12: Expectations as to future credit terms (credit cards)
14
% or less interest rate
5 (46)
10.9 %
15-17 %
5 (46)
10.9 %
18 - 21 %
21(46)
45.6 %
22 % +
15 (46)
32.6 %
We
were more troubled, however, by the significant number of respondents who expected
to pay dearly for an auto loan. Though interest rates for conventional auto
loans during the time when the survey was conducted were generally less than
9 %, the majority of respondents (85.1%) believed that they would not be able
to get a car loan for less than 10 %. Significantly, almost one-half (46.2%)
anticipated paying quite a premium for such loans, with this group expecting
to pay 18 % or higher for an auto loan.
Table
13: Expectations as to future credit terms (auto loans)
9
% or less interest rate
10 (67)
14.9 %
10-14 %
17 (67)
25.4 %
15 - 17 %
9 (67)
13.4 %
18 - 21%
20 (67)
29.8 %
22 % +
11 (67)
16.4 %
F. Other Matters
One
final question asked respondents whether they are able to use the Internet.[27]
Almost two-thirds (65.5%) of those who responded indicated that they have some
form of access to the Internet, with 50.0% stating that they use the Internet
in their home. 34.5% do not use the Internet.
Table
14: Use of Internet
Use Internet in home
29 (58)
50.0 %
Use Internet at public library
1 (58)
1.7 %
Use Internet at other location
8 (58)
13.8 %
Do not use Internet
20 (58)
34.5 %
Finally,
respondents were given the opportunity to provide additional comments. The following
are some of the responses:
"We filed bankruptcy to save our home from investors who were
basically trying to steal it, telling me that they were my only hope.""My
lawyer was very informative and helpful""The only reason I am filing
bankruptcy is because of medical bills.""I am frustrated that I had
to file this Ch 7. My ex-husband filed a bankruptcy and he made false statements
on petition. I pointed all this out to trustee but no one cared. It should have
been denied the minute they found out he lied.""Hoped that IRS and state
would negotiate on large balances owed.""I was not happy with the attorney’s
explanation and advise, and very disappointed that no other attorney would even
speak to me.""It has been a hard lesson learned.""I wish there
was a way to get rid of bills other than bankruptcy.""Right now my priority
is to live stress free.""Got into a jam and borrowed money to repay
loans. It will never happen again.""I have a good lawyer!""Had
to file due to disability.""Living on a cash basis seems more simple
and elegant to me presently"
[1]
NCLC wishes to acknowledge the primary funding source for this project: the
Consumer Protection and Education Fund, which was established pursuant to
the settlement of a fifty state Attorneys General enforcement action against
Sears, Roebuck and Co.
[2]
NCLC is grateful for the assistance of Joseph A. Guzinski and Jane Limprecht
from the Executive Office of the United States Trustees, J. Christopher Marshall,
United States Trustee for Region 1, Beth Roberts Derrick, Assistant United
States Trustee in the Districts of Kentucky and Tennessee, Guy G. Gebhardt,
Assistant U.S. Trustee for Northern District of Georgia and Howard Tallman,
United States Trustee for Region 19 for enlisting the cooperation of the panel
trustees.
[3]
NCLC is also grateful for the assistance of the following panel trustees:
Eva Lemeh, Susan Limor, Robert Waldschmidt, Mark DeGiacomo, Donald Lassman,
John Desmond, Jonathan Yellin, David M. Nickless, Joseph B. Collins, Michelle
Russell, Harvey Sender, R. Kimball Mosier, Peter M. Gennrich, Randi L. Osberg,
James W, McNeilly, Jr., Paul Bonapfel, Herbert C. Broadfoot, John W. Ragsdale,
Jr., James R. Marshall, and Barbara B. Stalzer.
[4]
A copy of the survey form is attached as Appendix A. The survey form was developed
by NCLC with the helpful input from members of an Advisory Committee. A list
of the members of the Advisory Committee is attached as Appendix B.
[5]
Three respondents stated that they filed a Chapter 13. We assume they may
have originally filed Chapter 13 cases that were later converted to Chapter
7.
[7]
It is important to note that the survey looked at respondents’ intentions
at the time of the first meeting of creditors, which is generally held approximately
60 days before the entry of the discharge and the deadline for filing reaffirmation
agreements. We did not follow up with respondents to determine if they actually
carried out their intentions.
[8]
Though we did not test for regional differences, we did observe that a higher
than average number of Massachusetts respondents indicated that they did not
intend to reaffirm a debt. In fact, only 26.7 % of the Massachusetts respondents
intended to reaffirm at least one debt, even though the "retain and pay" option
is not authorized in the First Circuit based on the opinion in Bank of
Boston v. Burr, 160 F.3d 843 (1st Cir. 1998). This more than
likely reflects that: 1) the Sears’ reaffirmation abuse cases were filed in
the District of Massachusetts (In re Lantanowich, 207 B.R. 326 (Bankr.D.Mass.
1997), Conley v. Sears, Roebuck & Co., 222 B.R. 181 (D.Mass. 1998)),
2) several Massachusetts bankruptcy judges have issued opinions admonishing
debtor’s counsel about their obligations to adequately advise debtors about
the consequences of reaffirmation (e.g., In re Melendez, 235 B.R. 173
(Bankr.D.Mass. 1999), and 3) the Massachusetts local rules mandate the use
of a form reaffirmation agreement similar to that promulgated by the Administrative
Office of the U.S. Courts.
[9]
These results are troubling given that debtors are required to read the Statement
of Information Required by 11 U.S.C. § 341 prepared by the Office of the United
States Trustee before the meeting of creditors and this form describes the
debtors right to cancel reaffirmations and states in bold print: "Reaffirmations
agreements are strictly voluntary." We can only hope that many of the respondents
filled out the survey before reading the Statement.
[10]
We did not require that respondents specify the alternate period for cancellation
based on the entry of the discharge.
[11]
The incorrect responses ranged from 3 to 90 days.
[12]
The question asked: "If you sign a new written contract to repay (reaffirm)
a debt, what will that mean?"
[13]
Three individuals stated that they were unsure or did not know how to respond
to the question.
[14]
One respondent clearly misunderstood the consequences of reaffirmation: "You
can pay back money if you want." Two other respondents curiously stated
that it means you have to "pay principal."
[15]
Some respondents who did not answer Question No. 12 indicated that they did
not have an auto loan in response to Questions Nos. 9 and 10 by noting as
their responses to these questions: "not applicable."
[16]
It should not be assumed that many of these debtors have current model vehicles
that are fully paid. In a reaffirmation study conducted by Professors Culhane
and White that reviewed debtors’ bankruptcy schedules, it was noted that all
of the autos owned free and clear by debtors in the sample were at least 5
model years old and more that three-fourths of them were at least 10 model
years old. See American Bankruptcy Law Journal, "Debt After Discharge:
An Empirical Study of Reaffirmation", Marianne B. Culhane and Michaela M.
White, Vol. 73, Fall, 1999.
[17]
Several of these responses may have resulted from debtors having more than
one auto loan as the survey form did not provide for more than one response
to these questions. For example, 3 respondents noted on the form that they
had two auto loans and that they intended to surrender on one and reaffirm
the other. Another said he or she would surrender two out of three autos.
[18]
This is generally consistent with the results from the Culhane and White reaffirmation
study where 21% of the debtors indicated on their Statements of Intention
that they planned to surrender a motor vehicle. See American Bankruptcy
Law Journal, "Debt After Discharge: An Empirical Study of Reaffirmation",
supra.
[19]
In Circuits where this option is authorized by caselaw, the decisions generally
require that the debtor be current on the auto loan as a condition for exercising
the option. See, e.g., In re Boodrow, 126 F.3d 43 (2nd Cir.
1997)
[20]
This may reflect a growing trend among mortgage lenders and servicers to seek
formal reaffirmations. We are aware that some lenders have refused to service
mortgage loans post-discharge unless a reaffirmation is signed by the debtor
homeowner.
[21]
Credit cards issued by department stores (or cards issued by national banks
or other lenders under the department store’s name) are more likely to contain
a provision in the cardholder agreement granting the creditor a security interest
in the items purchased with the card.
[22]
We suspect that debtors’ expectations with regard to such debt may not match
the outcomes in their bankruptcy cases. Since these surveys were completed
at the time of the first meeting of creditors, many were likely filled out
before the respondents had met with store company representatives. Some retail
credit companies routinely contact debtors at or after the meeting of creditors
to propose reaffirmations. These solicitations often combine offers for future
card use with threats to recover secured property after bankruptcy, even where
the debt may be nominally secured by personal property having little or no
value. These surveys in many instances were also completed before credit card
creditors would have filed or threatened to file nondischargeability actions
alleging fraud. Because of the difficulty of distributing debtor surveys after
the creditor’s meeting, the survey is probably not a good measure of the extent
of credit card reaffirmations. On the other hand, a comparison of debtors’
initial intentions as reported in the survey, with the percentage of debtors
with credit cards who file reaffirmations, could prove interesting.
[23]
Though such liens are generally voidable under section 522(f) of the Bankruptcy
Code if the goods can be exempted, some creditors have been aggressive in
asserting that certain personal property securing such loans should not qualify
as household goods under this section and some debtors have simply elected
to reaffirm rather than incur additional costs in litigating this issue. Proposed
legislation to amend the Bankruptcy Code would adopt a narrow definition of
household goods that may result in even more reaffirmations on such debt.
[24]
These responses ranged from a period of 3 years to 15 years. One respondent
stated that the period is "indefinite."
[26]
For a discussion of the relationship between the rise in personal bankruptcy
filings and the increase in credit card delinquencies and chargeoffs, see
American Bankruptcy Law Journal, "Credit Card Defaults, Credit Card Profits,
and Bankruptcy", Lawrence M. Ausubel, Vol. 71, Spring, 1997.
[27]
This question was added at the suggestion of the Executive Office of the United
States Trustees. Unfortunately, the request to add this question did not come
until after many of the surveys had been distributed to panel trustees. This
accounts for the rather low response.