Understanding the National Mortgage Settlement

A Free Online Course for Housing Counselors

The National Consumer Law Center (NCLC) and the National Housing Resource Center (NHRC) developed a free two-part webinar training to help counselors learn about the National Mortgage Settlement (NMS) and how the agreement's servicing standards will help them in their daily work. A free workbook will accompany the webinar. Counselors will also learn about a new easy-to-use ONLINE CHECKLIST that will aid counselors in recognizing, documenting, and reporting violations of the settlement's servicing standards. 

Webinar participants are entered into a random raffle and become eligible to win a copy of NCLC's Surviving Debt.



Understanding the National Mortgage Settlement: 
A Road Map for Housing Counselors

 The two-part series of webinar trainigs focused on Settlement's standards for servicing mortgage loans:

Part I: Settlement's servicing standards 
Recording & PowerPoint Presentation

Part II: Settlement and CFPB servicing standards  
Recording & PowerPoint Presentation



 Click on the cover image to download a high-resolution version of the Guide.

For a low-resolution version, click here.

 The National Mortgage Settlement Checklist is a joint project of the National Consumer Law Center and the National Housing Resource Center.