Stay Connected Training: Utilities Advocacy in Massachusetts
The Need for Essential Consumer Protections: Smart Metering Proposals and the Move to Time-based Pricing, Report, August 2010
Prepayment Meters and Low Income Consumers: Utility Arrearage Management Technology Threatens Utility Consumer Protections, June 2009
A Resource Guide: Public Service Commission Consumer Protection Rules and Regulations, May 2006
A Consumer’s Guide to Intervening in State Public Utility Proceedings
Tracking the Home Energy Needs of Low-Income Households Through Trend Data on Arrearages and Disconnections
Low-Income Energy Security in Rhode Island: Long Term Affordability and Arrearage Management Solutions
Stay Connected, Utility Brochure for Massachusetts Residents (English), 2011
Stay Connected, Utility Brochure for Massachusetts Residents (Spanish), 2011
Double Jeopardy: The Impact of Energy Taxes on Low-Income Households
For further information please contact John Howat at
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