Energy and Utility Publications and Resources

From Our Experts

Stay Connected Training Video:  Utilities Advocacy in Massachusetts

The Need for Essential Consumer Protections:  Smart Metering Proposals and the Move to Time-based Pricing, Report, August 2010

Prepayment Meters and Low Income Consumers: Utility Arrearage Management Technology Threatens Utility Consumer Protections, June 2009

A Resource Guide: Public Service Commission Consumer Protection Rules and Regulations, May 2006

A Consumer’s Guide to Intervening in State Public Utility Proceedings

Tracking the Home Energy Needs of Low-Income Households Through Trend Data on Arrearages and Disconnections

Low-Income Energy Security in Rhode Island: Long Term Affordability and Arrearage Management Solutions

Energy Publications

Stay Connected, Utility Brochure for Massachusetts Residents (English), 2011

Stay Connected, Utility  Brochure for Massachusetts Residents (Spanish), 2011

Access to Utility Service (2008 Fourth Ed. with CD-Rom)
Covers a range of topics including terminations and billing problems, to payment plans, fuel allowances, the Low-Income Home Energy Assistance Program and low-income weatherization.

Double Jeopardy: The Impact of Energy Taxes on Low-Income Households

For further information please contact John Howat at This e-mail address is being protected from spambots. You need JavaScript enabled to view it