Mortgage Training Conference

The 2014 Handling Mortgage Servicing Cases under
the New CFPB Regulations conference was held on 
June 23, 2014 in Dallas, TX.

This intensive provided an in-depth review of the privately enforceable mortgage servicing regulations under RESPA and TILA that went into effect on January 10, 2014. Topics included:

  • Early intervention and continuity of contact requirements
  • Loss mitigation procedures (including dual tracking protections)
  • Notices of error and requests for information (the QWR procedure under RESPA has been completely changed)
  • Requests for identity of mortgage owner
  • Requests for payoff statements
  • Force-placed insurance requirements
  • Periodic mortgage statements
  • Mortgage payment application
  • Payment change notices
  • Private remedies under RESPA and TILA
  • Strategies for identifying and proving damages

Speakers: NCLC's John Rao and Tara Twomey.