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Mortgage Training Conference

Mortgage Training Conference

Handling Mortgage Servicing Cases under
the New CFPB Regulations

June 23, 2014



Sheraton Dallas Hotel By the Galleria, Dallas, TX

Online registration coming soon

This intensive will provide an in-depth review of the privately enforceable mortgage servicing regulations under RESPA and TILA that went into effect on January 10, 2014. Learn about new tools to respond to common servicing problems. Topics will include:

  • Early intervention and continuity of contact requirements
  • Loss mitigation procedures (including dual tracking protections)
  • Notices of error and requests for information (the QWR procedure under RESPA has been completely changed)
  • Requests for identity of mortgage owner
  • Requests for payoff statements
  • Force-placed insurance requirements
  • Periodic mortgage statements
  • Mortgage payment application
  • Payment change notices
  • Private remedies under RESPA and TILA
  • Strategies for identifying and proving damages

Speakers will include NCLC's John Rao and Tara Twomey.

Scholarship application (deadline May 12, 2014).

Hotel reservation: Special Conference hotel room rate of $125 per night until Friday, May 30th. Reservations must be canceled 48 hours prior to arrival to avoid a penalty fee equivalent to one night room and tax.


* Photo courtesy of Dallas CVB