Darlene Wong is currently Of Counsel at NCLC, focusing on energy and utilities issues. At NCLC, she has been involved in Massachusetts and other state proceedings concerning utility service quality, obtaining greater protections for customers of unregulated propane service, and preventing disconnections of low-income customers from their utility services. She is a contributing author to NCLC's publication, Access to Utility Service 2010 Supplement and a contributing editor to a number of NCLC's non-utility consumer protection publications. Prior to joining NCLC in July 2009, Darlene was an Assistant Consumer Advocate at the Pennsylvania Office of Consumer Advocate, an independent office within the Office of Attorney General. Her experience includes litigating rate and service quality cases involving water, energy, and telecommunications companies and issues of rate setting, consumer protection, engineering and environmental concerns at state and federal levels. She is a graduate of UC Berkeley and the Emory University School of Law, and is a member of the bars of Pennsylvania and Massachusetts.
Co-author, Access to Utility Service, 2010 Supplement; Collection Actions, 2010 Supplement
Co-Editor, Surviving Debt; Unfair and Deceptive Acts and Practices 2009 Supplement; Fair Debt Collection, 2010 Supplement; Foreclosures Third Edition and Repossessions, 2010 Supplement.
“Stigma: a More Efficient Alternative to Fines in Deterring Corporate Misconduct,” 3 California Criminal Law Review 3 (Oct. 2000), available at http://www.boalt.org/bjcl/v3/index.htm